5500 Buckeystown Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
John G
Abdul was very professional, pleasant and knowledgeable. I learned a few things about my refrigerator I didn't know.
Customer service response - Thank you for your positive feedback, John! We're happy to hear that Abdul was professional and knowledgeable, and that you learned more about your refrigerator.
Sears Home Services on April 17, 2025
Cheryl P
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 17, 2025
Abril I
I was happy and relieved to get an appointment the same day I called. I was given a 4 hour window, MOHAMMAD HAROON, the technician called me 20 min before arriving. He was courteous and professional. He explained what the problem with the dryer could be and what the repair would intel. He cleaned and repair the dryer and gave some advice in how to take care of it. Thank you Sears!
Customer service response - Thank you for your positive feedback, Abril! We're happy to hear that Mohammad was courteous and professional in repairing your dryer and providing helpful advice.
Sears Home Services on April 16, 2025
Helen H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 07, 2025
Diane W
He was on time and new is stuff. He was great!!
Customer service response - Thank you for your positive feedback, Diane! We're happy to hear that our technician was punctual and knowledgeable.
Sears Home Services on April 02, 2025
Richard I
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 27, 2025
Bob R
Nice guy. Diagnosed problem, and provided me with options to get what I needed. I did, and the problem is fixed.
Customer service response - Thank you for your positive feedback, Bob! We're happy to hear that our technician diagnosed the problem and provided you with helpful options.
Sears Home Services on March 26, 2025
Wesley J
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 26, 2025
Aaron M
I can’t say enough good things about the technician who came out today. After multiple visits from other techs who either couldn’t figure out the issue or didn’t seem to care, this was the first technician who took real pride in his work. He was professional, knowledgeable, and efficient—everything you’d hope for but rarely get. Not only did he diagnose and fix the problem quickly, but he also took the time to explain what was wrong and how he was fixing it, which gave me confidence that the issue was truly resolved. His level of expertise was immediately apparent, and it was refreshing to finally have someone who clearly knew what they were doing. If every technician were like him, service calls wouldn’t be a frustrating experience. He’s a true professional, and I genuinely appreciate the quality of his work.
Customer service response - Thank you for your positive feedback, Aaron! We're delighted to hear that our technician was professional, knowledgeable, and efficient in resolving your issue and providing a clear explanation.
Sears Home Services on March 25, 2025
pam A
Cesar was wonderful. Showed up in time and explained what he was doing and listened to me when I told him what the machine was doing. He was careful and methodical. I want him for all of my appliance repairs!
Customer service response - Thank you for your positive feedback, Pam! We're delighted to hear that Cesar was wonderful and attentive to your needs during the repair.
Sears Home Services on March 23, 2025
