5500 Buckeystown Pike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (463 reviews)

Susan J

May 20, 2025

Professional, knowledgeable and experienced technician.

Source: Google

Customer service response - Thank you for your positive feedback, Susan! We're happy to hear that our technician was professional, knowledgeable, and experienced.

Sears Home Services on May 19, 2025

W C

May 20, 2025

On time, friendly and quick.

Source: Google

Customer service response - Thank you for your positive feedback! We're happy to hear that our service was on time, friendly, and quick.

Sears Home Services on May 19, 2025

Evelyn W

May 19, 2025

Ceaser was wonderful and great asset to the Sears organization. Explained my unfortunate situation with my A/C with much empathy and understanding.

Source: Google

Customer service response - Thank you for your positive feedback, Evelyn! We're happy to hear that Ceaser was empathetic and understanding while explaining your A/C situation.

Sears Home Services on May 18, 2025

James H

May 19, 2025

Excellent service and detailed information

Source: Google

Customer service response - Thank you for your positive feedback, James! We're happy to hear that you received excellent service and detailed information.

Sears Home Services on May 18, 2025

Sandra W

May 13, 2025

Technician was very courteous and knowledgeable. Explained the problem and installed new parts quickly.

Source: Google

Customer service response - Thank you for your positive feedback, Sandra! We're happy to hear that our technician was courteous, knowledgeable, and efficient in resolving the issue.

Sears Home Services on May 13, 2025

hamza M

May 12, 2025

Very professional and speaks well to customer

Source: Google

Customer service response - Thank you for your positive feedback, Hamza! We're happy to hear that you found our service professional and appreciated the communication.

Sears Home Services on May 12, 2025

Albert B

May 11, 2025

We appreciate the communication and promptness ofvout tech wxpert. He was knowledgeable and quick in rwplacing the faulty part of our refrigwrator. I highly recommend this seevice. Thank you Abdul.

Source: Google

Customer service response - Thank you for your positive feedback, Albert! We're happy to hear that Abdul was knowledgeable, prompt, and efficient in replacing your refrigerator's faulty part.

Sears Home Services on May 11, 2025

Joyce Q

May 12, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 12, 2025

Denis M

May 08, 2025

Great job and great technician.

Source: Google

Customer service response - Thank you for your positive feedback, Denis! We're happy to hear that you had a great experience with our technician.

Sears Home Services on May 08, 2025

Suzanne F

May 08, 2025

I wasn’t crazy about the 7 am - 6 pm arrival window, but technician arrived just before noon. Issue was fixed within 10 minutes. Tech was friendly and professional.

Source: Google

Customer service response - Thank you for your positive feedback, Suzanne! We're happy to hear that our technician was friendly, professional, and resolved the issue quickly.

Sears Home Services on May 08, 2025

Average Rating: 4.2/5 (463 reviews)
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