5500 Buckeystown Pike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (466 reviews)

Chris S

July 05, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Chris! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 05, 2024

Max M

July 02, 2024

Knowledgeable

Source: Google

Customer service response - Thank you for recognizing our expertise. We appreciate your feedback!

Sears Home Services on July 02, 2024

A O

June 30, 2024
Source: Google

Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 30, 2024

Armik M

June 20, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Armik! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on June 20, 2024

arjun G

June 20, 2024
Source: Google

Customer service response - A big thank you, arjun, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 20, 2024

Haig E

June 17, 2024

Our technician was greatly delayed, but once he arrived he was very professional and knowledgeable. Unfortunately we need a part before our range can be fixed, so we will need another visit. Our biggest disappointment was that nobody contacted us about the delays, which turned our 8am-noon window into an arrival time after 5pm!

Source: Google

Customer service response - We apologize for the lack of communication regarding the delay and understand how frustrating that must have been. Thank you for acknowledging our technician's professionalism and we look forward to resolving your issue completely on our next visit.

Sears Home Services on June 17, 2024

Yvonne T

June 11, 2024

Mohammed was the tech who came to service my refrigerator. He was knowledgeable of the problem but unfortunately the refrigerator control board was dead & no longer available for my fridge. Now I’m looking to buy a new fridge.

Source: Google

Customer service response - We're sorry to hear about your refrigerator control board and the inconvenience this has caused. Thank possibly for your understanding and for taking the time to share your experience.

Sears Home Services on June 11, 2024

Chris B

June 11, 2024
Source: Google

J A

June 03, 2024

Mohammad Haroon is very knowledgeable and smart guy, he is the key man for sears appliance team . Thank you sir keep up the good work .

Source: Google

Customer service response - Thank you for your kind words about Mohammad Haroon and our team's work. We're glad to have him and appreciate your encouragement.

Sears Home Services on June 03, 2024

Mariann R

May 31, 2024

Ceasar was great! Caesar was friendly, knowledgeable and professional..Very pleased with his service. Thank you Caesar..

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience with Caesar and appreciate you taking the time to let us know.

Sears Home Services on May 31, 2024

Average Rating: 4.2/5 (466 reviews)
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