5500 Buckeystown Pike Reviews

Read reviews from customers who used our services at 5500 Buckeystown Pike


Total reviews

716


Average Rating

4.3/5

November 06, 2025
Overall rating

John R,

Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!

Sears Home Services on 1762473100245

November 04, 2025
Overall rating

Technician was knowledgeable. Arrived 2 hours outside of the appointment window. Would have been nice to receive a call that he was running late. The website time tracker was not updated or helpful.

Sharon Y,

Customer service response - Thank you for your feedback, Sharon. We're happy to hear the technician was knowledgeable, and we apologize for the delay and lack of communication.

Sears Home Services on 1762299673823

September 12, 2025
Overall rating

Dak L,

Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!

Sears Home Services on 1757654876695

September 05, 2025
Overall rating

Courtney R,

Customer service response - Thanks for the great rating ! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1757033844307

August 17, 2025
Overall rating

2 hours late but found the problem right away.

Jim J,

Customer service response - Thank you for your feedback, Jim! We're happy to hear that the problem was identified quickly, but we apologize for the delay.

Sears Home Services on 1755460555836

July 28, 2025
Overall rating

He could not find a gas leak in the stove. He checked downstairs and around the rest of house for any source of gas leak . He found nothing. He checked the gas meter outside as well. Since there wasn't a detectable leak there was nothing to fix or repair. He seemed to be thorough and I appreciated the time he spent on the matter.

Richard T,

Customer service response - Thank you for your feedback, Richard! We're happy to hear that our technician was thorough and took the time to ensure there was no detectable gas leak.

Sears Home Services on 1753747160036

May 14, 2025
Overall rating

Cesar was excellent

Joseph M,

Customer service response - Thank you for your feedback, Joseph! We're happy to hear that Cesar provided excellent service.

Sears Home Services on 1747183351897

April 22, 2025
Overall rating

Haroon was very knowledgeable, efficient and courteous. Diagnosed our fridge issue quickly and fixed it right away.

Menka,

Customer service response - Thank you for your positive feedback, Menka! We're happy to hear that Haroon was knowledgeable, efficient, and courteous in resolving your fridge issue.

Sears Home Services on 1745362198312

March 03, 2015
Overall rating

GEORGE C,

June 03, 2015
Overall rating

The Service Tech was very nice and very helpful in answering my questions. In fact, he suggested a service to me that was never offered to me before. He suggested about bundling my services together in one warranty. He contacted the people and I made the arrangements that day. All my appliances that were covered under the Master Protection Warranty given their check up for the year and passed the inspection!

Ruthie B,

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