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8827 Woodyard Rd Reviews
Read reviews from customers who used our services at 8827 Woodyard Rd
Total reviews
217
Average Rating
4.1/5
Sandra H,
Customer service response - Thanks for the great rating, Sandra! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1782174470774
Waiting for parts
William J,
Customer service response - Thanks for the great rating, William! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1775830407378
Barry C,
Customer service response - Hi Barry, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1767144209229
Our technician was great, he was experienced and knowledgeably.
Lawrence F,
Customer service response - Thank you for your review, Lawrence Family! We're happy to hear that our technician provided experienced and knowledgeable service.
Sears Home Services on 1742180595910
The 2nd tech knew his stuff. Didn't replace part. I would have liked to had part replaced by heat is on so its fine.
Senior,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1731825185055
Issue i thought was fixed Wednesday but today I went to put food into a hot refrigerator.. technician was good but issue still exists.
James W,
Customer service response - We apologize for the trouble you've faced, James. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1731251816004
I purchased a Sears appliance warranty and am totally dissatisfied with Sears communications via call center and their effectiveness in properly dispatching their technical personnel. I opened a service request to schedule repairs to my Kenmore washer on 7/23/2024. And my 4-hour window for each appointment was rescheduled 5 times (7/23, 7/27, 8/2, 8/9 and 8/14) with no explanation. On 7/19/2024, Faramarz ordered the necessary parts in advance for the repair, arrived as scheduled and provided excellent service. I would absolutely recommend him as your service technician.
Eric T,
Customer service response - Thank you for your feedback, Eric. We're glad to hear that Faramarz provided excellent service, but we apologize for the scheduling issues you experienced.
Sears Home Services on 1724296104166
The tech was friendly and efficient.
Patricia S,
Customer service response - We're thrilled to hear that our technician provided friendly and efficient service. Thank you for your positive feedback!
Sears Home Services on 1718967082659
Very professional down to earth and did a great job.
Kevin H,
Customer service response - Thank you for your kind words and for appreciating our professionalism and the quality of our work. We're glad we could meet your expectations!
Sears Home Services on 1718337988319
DeCarlo S,
Customer service response - Hi , thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1773796139565
