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802-552-4364
8827 Woodyard Rd Reviews
Read reviews from customers who used our services at 8827 Woodyard Rd
Total reviews
204
Average Rating
4.2/5
Lois P,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1755571419449
Seems like the lights in the refrigerator don’t work anymore. My elderly mother was home when the tech came and she didn’t realize this. The tech should have right?
Norvell I,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1755132077138
Did not show up no repair was made
Latanya H,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1755044186081
Sandy J,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1754639020002
The tech never showed or called ans said he was not coming out. I had a appointment from 7-6pm this was not fair to me and he stated that he completed the order. Never showed
Pamela G,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1754280697102
This was the worst service call ever. The technician did not explain what was wrong with my washer, didn’t explain how to repair it or provide a detail breakdown of the cost estimate. He showed me his phone with two parts and a $499 cost estimate. I refused and he said if I bought a warranty it would be cheaper, I asked who buys a warranty on an inoperable washer?
LuWanda T,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1752808505304
The Technician left without ensuring the machine is working. It’s still not working.
Will B,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1750044880662
The repair tech was a con artist who over rated the repair cost, offered to save me half of the $558 when I refused. Then, the con for me to purchase that day only but could cancel in 30 days a service plan. After agreeing, this con artist states that he did not have the part to repair the dryer with him. In making the appointment, I provided model and serial number. Youtube provided the better instructions and required parts for DIY. I' have tried to cancel the service plan, and was told I had to pay $175. So far I paid $279 for part and labor plus $60.99 for service plan. All in all, my dryer repair will be $515 of that $558 which was overrated and a big scam. Sears no more. Buy Home Depot and Lowes who are up front with their warranties and service plans.
Alice,
Customer service response - We're really sorry to hear about your experience, Alice. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1749776837622
Claude B,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1748394067214
The technician was not helpful at all. No answers to questions. Told me to contact warranty company. Did not inform me of what his part was in repairing the washer.
Crazzy S,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1746497191817
