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1585 Boston Rd Reviews
Read reviews from customers who used our services at 1585 Boston Rd
Total reviews
181
Average Rating
4.7/5
Tito is awesome but the customer service sucks
The tech Tito is great. However both of the parts needed arrived at your facility on july 24. I just got the repair completed now. August 14. The first confirmed appointment was August 1. That slipped by and it kept getting rescheduled due to one of the two parts not shipping. I have both boxes from the parts now and they were both received the same day. I deserve a partial refund. Please advise.
Eric M,
Springfield, MACommunicated well
Rob called me directly to provided updates on timeline. When he arrived he was friendly and professional.
Alison A,
Springfield, MA12 crescent
He was fast polite and informative. I appreciate all the helpful tips he gave me
Mark G,
Springfield, MASteven was professional and timely.
Steven was quick but the service was very expensive for the small inexpensive part and time spent.
Anna F,
Monson, MARefrigerator water ice dispenser repair
Soohwan was very professional and pleasant Worked quickly and efficiently A slight language barrier but he was patient getting the point across
Lynn W,
E Longmeadow, MAWasher repair
He was great!! Explained everything and fixed the issue
Kristen B,
Sturbridge, MACustomer
Stephen was very nice and knowledgeable. He is professional and courteous. I would highly recommend him.
Kristine Northup,
Monson, MAOwner
Perfect
John B,
Hardwick, MAFast resolution
Tito was able to find the problem quickly and get it repaired quickly. Thank you!
Pat,
Belchertown, MAWasher
Great technician
Cora B,
N Brookfield, MA