1585 Boston Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer
Stephen explained what was wrong. He quickly replaced the part. Checked the belt. He also gave me some insight as to how a dryer works
Cheryl M, Holland, MA
Outstanding
Rob, did an outstanding job. He diagnosed the problem and quickly fixed it.
Steve C, Southbridge, MA
clothes washer repair
Did a good job. New what he was doing. Very pleasant man.
Richard G, Granby, MA
Excellent service
Came within one day and fixed the problem quickly and efficiently.
William S, Belchertown, MA
Oven repair
Stephen did a great job fixing the issue we had. Friendly and knowledgeable.
Sean C, Ludlow, MA
Bob is exceptionally well qualified with great skills
Bob within minutes saw the problem and it turned out to be something I could repair easily. He was exceptional and very courteous
Joseph T, Palmer, MA
Good
Very polite and a nice man … he is also professional
Zachary G, Hampden, MA
Mrs
Excellent service and very timely. Arrived as scheduled, finished repairs quickly.
Barbara F, E Longmeadow, MA
Tito is awesome but the customer service sucks
The tech Tito is great. However both of the parts needed arrived at your facility on july 24. I just got the repair completed now. August 14. The first confirmed appointment was August 1. That slipped by and it kept getting rescheduled due to one of the two parts not shipping. I have both boxes from the parts now and they were both received the same day. I deserve a partial refund. Please advise.
Eric M, Springfield, MA
Communicated well
Rob called me directly to provided updates on timeline. When he arrived he was friendly and professional.
Alison A, Springfield, MA
