Appointment Lookup
802-552-4364
1100 Middlesex Turnpike Reviews
Read reviews from customers who used our services at 1100 Middlesex Turnpike
Total reviews
240
Average Rating
4.3/5
Sears responded to my deliema very quickly; Which happened to be a disable washing machine. The technician was very accommodating and explained the problem. He order the part for the machine and fortunately for me it was delivered and installed later the same day. He even showed me how to take better care of the machine. The technician was very pleasant and knowledgeable.
Skip J,
Customer service response - Thank you for your detailed feedback, Skip! We're happy to hear our technician was accommodating, knowledgeable, and able to resolve your washing machine issue quickly.
Sears Home Services on 1739949524965
Heather M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1739337473432
Sears ordering parts has been a problem. This repairman is very competent.
Kevin K,
Customer service response - Thank you for your feedback, Kevin! We're glad to hear the repairman was competent, and we apologize for any issues with ordering parts.
Sears Home Services on 1738469215551
The technician was courteous and competent, and he was able to fix the problem without having to replace any part. However, I was told when I made the appointment that the technician would come with appropriate parts so he would not have to come back again, and that was not the case. Furthermore, I was told that the technician would arrive around 8:45 and that I would be informed of any delays; but the technician arrived at 1:30, and there was never any notification about the delay.
Joseph S,
Customer service response - Thank you for your feedback, Joseph! We're glad to hear the technician was courteous and competent, but we apologize for the lack of communication regarding the delay and parts. We appreciate your patience and will work on improving our scheduling and notification process.
Sears Home Services on 1738282187854
Very good service
VAIDYANATHAN N,
Customer service response - Thank you for your positive feedback! We're happy to hear you received very good service.
Sears Home Services on 1737602643782
Brigid M,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1737678679045
Efficient. Explained details of service needed. Pleasant. Answered our many questions respectfully. (Arben)
Lynne C,
Customer service response - Thank you for your positive feedback, Lynne! We're delighted to hear that Arben was efficient, pleasant, and respectful in answering your questions.
Sears Home Services on 1737602830585
Excellent service! Thanks.
Mary N,
Customer service response - Thank you for your positive feedback, Mary! We're pleased to hear you received excellent service.
Sears Home Services on 1736824697313
Petra B,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1736823781350
Abraham L,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1736405119230
