1100 Middlesex Turnpike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Isabel B
Our technician, Jaime Q., was efficient, professional, and very knowledgeable. He patiently answered my questions and explained step-by-step what he was seeing and doing. He identified the problem and quickly repaired it and demonstrated my machine was working properly. Overall, very happy with the repair service and I will definitely call Sears home Services again.
Customer service response - Thank you for your positive feedback, Isabel! We're thrilled to hear that Jaime Q. was efficient, professional, and knowledgeable, and that you're happy with the repair service.
Sears Home Services on April 16, 2025
Lauren M
Super professional and helpful!
Customer service response - Thank you for your positive feedback, Lauren! We're happy to hear you found our service professional and helpful.
Sears Home Services on April 15, 2025
Geraldine F
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 06, 2025
Jacqueline W
He was very informative and extremely pleasant
Customer service response - Thank you for your positive feedback, Jacqueline! We're pleased to hear that our technician was informative and pleasant.
Sears Home Services on April 06, 2025
Deborah S
Adair was very efficient in determining the issue with my washer, fixed the clog and gave me tips to prevent a clog in the future.
Customer service response - Thank you for your positive feedback, Deborah! We're pleased to hear Adair efficiently resolved the issue and provided helpful tips for the future.
Sears Home Services on April 01, 2025
Kerry D
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 30, 2025
Donna N
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 25, 2025
Sheba B
Fednel was excellent. Took him no time to see problrem. Fixed it promptly. Very efficient. Thank you
Customer service response - Thank you for your positive feedback, Sheba! We're glad to hear Fednel was efficient and quickly resolved the problem.
Sears Home Services on March 23, 2025
Nubia R
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 16, 2025
Skip J
Sears responded to my deliema very quickly; Which happened to be a disable washing machine. The technician was very accommodating and explained the problem. He order the part for the machine and fortunately for me it was delivered and installed later the same day. He even showed me how to take better care of the machine. The technician was very pleasant and knowledgeable.
Customer service response - Thank you for your detailed feedback, Skip! We're happy to hear our technician was accommodating, knowledgeable, and able to resolve your washing machine issue quickly.
Sears Home Services on February 19, 2025
