1100 Middlesex Turnpike Reviews

Read reviews from customers who used our services at 1100 Middlesex Turnpike


Total reviews

253


Average Rating

4.3/5

February 11, 2025
Overall rating

Heather M,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1739337473432

February 01, 2025
Overall rating

Sears ordering parts has been a problem. This repairman is very competent.

Kevin K,

Customer service response - Thank you for your feedback, Kevin! We're glad to hear the repairman was competent, and we apologize for any issues with ordering parts.

Sears Home Services on 1738469215551

January 31, 2025
Overall rating

The technician was courteous and competent, and he was able to fix the problem without having to replace any part. However, I was told when I made the appointment that the technician would come with appropriate parts so he would not have to come back again, and that was not the case. Furthermore, I was told that the technician would arrive around 8:45 and that I would be informed of any delays; but the technician arrived at 1:30, and there was never any notification about the delay.

Joseph S,

Customer service response - Thank you for your feedback, Joseph! We're glad to hear the technician was courteous and competent, but we apologize for the lack of communication regarding the delay and parts. We appreciate your patience and will work on improving our scheduling and notification process.

Sears Home Services on 1738282187854

January 22, 2025
Overall rating

Very good service

VAIDYANATHAN N,

Customer service response - Thank you for your positive feedback! We're happy to hear you received very good service.

Sears Home Services on 1737602643782

January 24, 2025
Overall rating

Brigid M,

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1737678679045

January 22, 2025
Overall rating

Efficient. Explained details of service needed. Pleasant. Answered our many questions respectfully. (Arben)

Lynne C,

Customer service response - Thank you for your positive feedback, Lynne! We're delighted to hear that Arben was efficient, pleasant, and respectful in answering your questions.

Sears Home Services on 1737602830585

January 13, 2025
Overall rating

Excellent service! Thanks.

Mary N,

Customer service response - Thank you for your positive feedback, Mary! We're pleased to hear you received excellent service.

Sears Home Services on 1736824697313

January 13, 2025
Overall rating

Petra B,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1736823781350

January 09, 2025
Overall rating

Abraham L,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1736405119230

January 02, 2025
Overall rating

Even though my washer could not be fixed, the technician was prompt and efficient.

Patricia N,

Customer service response - Thank you for your feedback, Patricia! We're glad to hear our technician was prompt and efficient, even though the washer couldn't be fixed.

Sears Home Services on 1735871193540

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