3115 Highway 28 East Reviews

Mark was a reliable technician and very polite and helpful. Thank you Mark!

His services were fine, however the idea that the parts quoted is $700 and you can find the parts anywhere online for a fraction of the cost is embarrasing. This has nothing to do with the tech, more of the brazen attempt to basically scam. To add, I'm able to find OEM parts recommended for the repair even at a moderate price still over half of the price quoted. So the tech did what he was paid to do, the $130 dx fee, but the suggested repair cost is why I've rated this 3 stars.

The repair guys was friendly and cool also knew what the problem was already because this probably was his 5 or six time coming to fix my dryer! They sent him to my home in his personal vehicle which he explained that he couldn’t fix it without his work van! I explained to him with the money I spend a month for the home warranty and the deductible I pay for them to come fix it that i could’ve paid for 3 brand new dryer! I think the home warranty is a joke but the guys they send do their best and are always friendly and get the work done fast!

I'm receiving emails for a service that is not for me or my address and can't find where to remove the email address from this person's account.

It is still NOT fixed.

Not only does this company not have a live person that you can speak to, but they are also crooks. First, he was going to charge my warranty for the service call, but told me he could not service me because I didn’t have a video of the oven doing the error code, even though I had a picture of it. So he was gonna basically not do anything and still get paid. I went back out there and said something to him about having a picture of it doing the error code and had shown him that and that I was concerned that it would start a fire if it continued because that’s what it said on the Internet. The coward came up and told me that they were going to either reimburse or do a payout for my oven, but come to find out seconds later after he left. The assurance denied me and said that the man said that my oven looks like it had never been cleaned before. It just so happens that the one time that he comes out it wasn’t in the best cleanliness. I have proof from the prior technician that when he came out, it was spot cleaned. Because of this, my family of 8 is denied for a warranty replacement or service. All I wanted was my oven to be safe. It’s only a year old and was purchased at Lowe’s. I have had issues since I got it and just because it was dirty the day that he came he had the nerve to write that on my paper without even asking me about it. All he had to do was ask if my oven had ever been cleaned before and I couldn’t provide him proof of that but now I have to fight the warranty service because of him. Dear alert to let me know that the technician was on his way told me he was gonna be there at a certain time and he didn’t get there until an hour to hour and a half later. I didn’t make a big deal because I’m not that kind of person but to have him come in and act like he didn’t even wanna do the job and then he goes and denies me, but he tells me something totally different because he doesn’t wanna deal with confrontation. I would’ve rather him have communicated with me and told me upfront so that I could’ve provided him proof that his accusations were incorrect.