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3115 Highway 28 East Reviews
Read reviews from customers who used our services at 3115 Highway 28 East
Total reviews
84
Average Rating
4.5/5
Worst technician ever...he don't want to do the job for anyone ... only like to show up to people house just to collect the service fee from ppl....if you have a company insurance claim this guy will put down so much extra things that ain't there just to get you denied out the claim because he really doesn't want to do the job..but at the same time if your company willing to pay 1200$ for a job that's 3 too 400$ then he's the perfect guy to scam with for the job. He look at my GE washer and immediately told me it was going to cost about $1,200 to replace the parts for the washer when it only needed a inner tub that's about $300 to 350 for it but he wants the most money he can make off it if he happen to get approved for the job. He applied to me and said that ain't even included my labor. I knew right then this guy's a rip off. He really hurt you and you're insurance or insurance home company never hire Mark L. From Sears appliance repair ever such a waste of money. Might as well just tell everyone I'm only here for the service fee 😔🥺
Nerio M,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1727396907098
This is the one of the worst experience of service received. Parts came in one week after diagnosis and could not get return call. Repair done approximately two months later. Refrigerator still not working right. Cutting my lost, discontinuing service.
Donald A,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1707197356505
David arrived Monday morning. I explained to him that the washer was not washing clothes properly. Clothes were still coming out with dirt and grime on them. He said he recalibrated the washer but mechanically it was working fine. He never once moved the washer, looked under it or even behind it. He told me to try a cold water detergent and also use the deep water wash setting. As soon as he left, I tried to wash a very small load of clothes with his recommended deep water wash only to have the exact same issues. I had to setup another appointment for the next day. A different technician came out and actually tilted the washer back to look. Ended up the washer needed a transmission and a new hub plate.
Shaunna M,
Did not fix the problem after coming several times The problem was addressed again with the technician and refused to fix and said he had to leave. Message received
J,
