900 North 5th Street Suite 12 Reviews

Read reviews from customers who used our services at 900 North 5th Street Suite 12


Total reviews

53


Average Rating

4.6/5

June 20, 2024
Overall rating

Very please😊

Barbara D,

Customer service response - Thank you for sharing your positive experience with our Appliance repair service. We're thrilled to hear that you're very pleased!

Sears Home Services on 1718935344641

February 04, 2024
Overall rating

Great service man. Too bad the company didn’t listen and will need to send him out again to finish the work he recommended,

Brendan H,

Customer service response - Thank you for your feedback. We apologize for any inconvenience caused and appreciate you bringing this to our attention. We will ensure that the necessary steps are taken to complete the recommended work during the next visit.

Sears Home Services on 1707098078745

January 22, 2024
Overall rating

S T,

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on 1705908196842

June 07, 2024
Overall rating

Great job! Professional solved problem and cleaned up before he let!!!!

trish,

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on 1707174788375

October 31, 2023
Overall rating

Molly H,

April 23, 2026
Overall rating

James H,

Customer service response - Thanks for the great rating, James! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1777003120882

February 17, 2026
Overall rating

They said to be here from 8-3 repairman got to my house 4:15. I could have got a courtesy call he would be late. So I was here all day couldn’t go do anything. Fixed all items just my time off is valuable. Parts came in all things were good just allow the customer a courtesy call

Terrence C,

Customer service response - Thank you for your feedback, Terrence. We're glad to hear the repairs were completed, and we apologize for the inconvenience caused by the delay and lack of a courtesy call.

Sears Home Services on 1771370839147

December 03, 2024
Overall rating

Technician was freindly and respectful. Determined issue and what it would take to fix but it was cheaper to get new unit if tech fixed. So paid for diagnostic and ordered parts myself.

James M,

Customer service response - Thank you for your feedback, James. We're glad to hear our technician was friendly and respectful, and we appreciate your understanding in handling the situation.

Sears Home Services on 1733288138620

July 02, 2026
Overall rating

When you call you get a robot voice assistant and they will not service anything in Anacoco despite being in the same parish

Richard M,

Customer service response - We apologize for the trouble you've faced, Richard. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1783300213429

October 27, 2025
Overall rating

Very disappointed with Sears. They charged American Home Shield for work that was never done, and then AHS turned around and charged us. Sears didn’t even attempt to provide the service, yet claimed they did. Completely dishonest experience — I wouldn’t recommend them to anyone.

Timothy B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1747272801084

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