900 North 5th Street Suite 12 Reviews

Read reviews from customers who used our services at 900 North 5th Street Suite 12


Total reviews

51


Average Rating

4.5/5

August 12, 2024
Overall rating

This is the worst company I have ever dealt with. I haven’t even been able to deal with anyone local so I’m not sure about the Leesville techs, I’m sure they are great. The actual Sears Home Service company is trash. I have been trying to get my dryer fixed for two months. I have paid for the service but received nothing. I have had five scheduled appointments and no one has showed up. My status on their website keeps saying parts ordered and I have told them multiple times that I received the parts but the system isn’t updating. I haven’t been able to speak with a manager or supervisor. All the call centers are in India and they have not been able to help me at all. The only reason I am keeping this appointment is because it’s through my American Home Shield. I would never recommend using this service. Unbelievably bad.

Corey C,

Customer service response - We apologize for the trouble you've faced, Corey. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1723517794317

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