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4070 Ryan St Reviews
Read reviews from customers who used our services at 4070 Ryan St
Total reviews
55
Average Rating
4.3/5
Repair man was here when he was supposed to be. He called letting me know that ahead of time he was on His way. Was very happy. With the outcome of our repair.
Eddie B,
He did a wonderful job on trying to fix my washing machine
Kathy R,
Tech forward with proposal and cost. I felt like it was more than I wanted to spend on repair.
Jim R,
Chris L,
Customer service response - Thanks for the great rating ! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1757033844268
The technician was very nice and explained the situation. He didn’t do any work because I canceled the job due to the cost your company would charge me to replace a $20 switch. The cost would have been about $500. Including the diagnostic cost. That is absolutely ridiculous and seems to be bordering on highway robbery. I will not recommend your company to anyone and in fact will make it a point to dissuade anyone I know from using your company. I am shocked by how outrageous this experience has been.
Clark Y,
Customer service response - We apologize for the frustration you experienced, Clark. Your feedback is important to us, and we appreciate you bringing this to our attention.
Sears Home Services on 1745451633752
Janet L,
Customer service response - We appreciate the 5-star rating, Janet! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1723083712935
Service was excellent. I do have one suggestion though. When giving times of arrival your times to me is gapped to wide. 2-4 hours are to me sufficient. Your occupying an entire day for your customers when it's not needed. I had to block off an entire day because arrival time was between 8-5. Repairman didn't arrive until after 12. All morning was wasted. Time to me should have been 12-4. But again overall services were excellent.
Dianna P,
cao D,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1773100156876
Technician was fine. Waited all day for the Sears repair person. He said we need a new dryer door switch and wanted to charge $400. I was born at night but not last night. I checked online and the part is $7-25. And there is a video showing us how to do it. We ordered the part and hope to fix it ourselves. Wish us well. 😆
Donna J,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1769047129347
This guy would not come to my house because of a scheduling mistake of one word. He also didn't contact me until 4 15 when the appt was for 2 39.
Kitty O,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1762738809731
