5715 Johnston St Reviews
Showing most recent reviews from verified customers of Sears Home Services
dawn H
The technician was very professional. He found the problem fast and was done in no time.
Customer service response - Thank you for your review, Dawn! We're glad to hear that our technician was professional and efficient in resolving the issue.
Sears Home Services on January 15, 2025
Regina C
He was very kind took his time to explain every thing he a good work
Customer service response - Thank you for your review, Regina! We're glad to hear that our technician was kind and thorough in explaining everything.
Sears Home Services on December 19, 2024
Coleman (
Quick and easy problem solving. Much appreciated
Customer service response - Thank you for your review, Coleman! We're glad to hear you appreciated our quick and easy problem-solving.
Sears Home Services on December 19, 2024
Myine D
This technician was exactly on point, he knew exactly what the problem was once he tried turning the machine on... he's the best technician I have ever met and very professional(for Suzanne Leblanc)
Customer service response - Thank you for your review, Myine! We're thrilled to hear that our technician provided such professional and effective service.
Sears Home Services on December 03, 2024
Constance K
I am amazed at how effective and experienced, Mr. Loinest was! He found an unusual problem with my leaking LG washing machine, one he hadn't seen in his 20 years of experience, and he has a lot of LG experience! He problem solved it and double checked and tested and re-tested the repair. He looked over all the possible problems and found an additional but necessary maintenance item to make sure it wouldn't leak anymore. He took the time needed and told me all my options. I will request Mr. Loinest at Sears for any future appliance repair needs. He was polite, professionally friendly, and explained everything he was doing and thinking about. He even figured out a strange water banging knock sound that was coming from my hot water heater across the house but making noise in the laundry room. He told me to flush out the hot water heater annually to avoid problems. I was and am very impressed with the quality of the service. He was so thorough and as efficient as possible in getting the job done. Thank you, Mr. Loinest!
Customer service response - Thank you for your detailed review, Constance! We're thrilled to hear about Mr. Loinest's exceptional service and problem-solving skills. We'll be sure to pass along your kind words to him.
Sears Home Services on December 01, 2024
J. C
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 21, 2024
Jairo M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 16, 2024
Joyce W
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 10, 2024
Priscilla F
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 10, 2024
James S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 06, 2024
