2950 E Texas St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (112 reviews)

Jacqueline D

January 21, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 21, 2025

Delores A

January 16, 2025

Very good. Came in a timely matter. Friendlyand Very knowledgeable. Identified the problem quickly and solved.

Source: Google

Customer service response - Thank you for your review, Delores! We're glad to hear our technician was timely, friendly, and knowledgeable in solving your issue.

Sears Home Services on January 16, 2025

Quartavia L

December 16, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on December 16, 2024

Percy L

December 11, 2024

Very professional. It was like a visit from a friend. ABOVE BOARD!

Source: Google

Customer service response - Thank you for your review, Percy! We're delighted to hear you found our service professional and friendly.

Sears Home Services on December 11, 2024

Marie C

December 05, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on December 05, 2024

Alexis D

December 04, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on December 05, 2024

Bobby D

November 13, 2024

Very good job and professional

Source: Google

Customer service response - Thank you for your review, Bobby! We're glad to hear you found our service professional and satisfactory.

Sears Home Services on November 13, 2024

tie P

November 11, 2024

Mike was AMAZING. Very knowledgeable and extremely friendly

Source: Google

Customer service response - Thank you for your review, Tie! We're thrilled to hear that Mike provided knowledgeable and friendly service.

Sears Home Services on November 11, 2024

Patricia C

November 06, 2024

Unbelievably service. Very polite and knowledgeable. Took great care with his surroundings. Michael has now been here twice and I would recommend Sears service 100%.

Source: Google

Customer service response - Thank you for your wonderful review, Patricia! We're thrilled to hear that Michael provided polite and knowledgeable service, and we appreciate your recommendation.

Sears Home Services on November 06, 2024

Janis C

November 12, 2024

Our ice maker stopped working & we had saved the old ice maker. We put the old maker back in the freezer & it started working. When the technician came he would not replace the old ice maker with a new one. He said we have bad water. We have had this refrigerator freezer since 2019. I have a service agreement on it so I don’t understand why I couldn’t have a new ice maker to replace the old one. A new technician came today (Michael), he installed a new ice maker for us. That is all I wanted when I called to ask for one. Thank you Michael

Source: Google

Customer service response - We apologize for the trouble you've faced, Janis. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on October 31, 2024

Average Rating: 4.2/5 (112 reviews)