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2950 E Texas St Reviews
Read reviews from customers who used our services at 2950 E Texas St
Total reviews
191
Average Rating
4.3/5
Very good. Came in a timely matter. Friendlyand Very knowledgeable. Identified the problem quickly and solved.
Delores A,
Customer service response - Thank you for your review, Delores! We're glad to hear our technician was timely, friendly, and knowledgeable in solving your issue.
Sears Home Services on 1737076623349
Im very unhappy with what I paid. I paid $604.53 for my repair, parts and labor with no breakdown. Today when repIr was done, i got the receipt with a breakdiwn. I was charged $350 for labor on a job for which he was at my residence for less than 30 minutes start to finish. That's 700 an hour which is absolutely unacceptable. I really think I'm due a refund of at least 250. 100 is still too much fir 30 minutes of work
Beverly C,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1737000369947
Quartavia L,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1734407093791
Very professional. It was like a visit from a friend. ABOVE BOARD!
Percy L,
Customer service response - Thank you for your review, Percy! We're delighted to hear you found our service professional and friendly.
Sears Home Services on 1733908418322
Marie C,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1733454777317
Alexis D,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1733419608526
Very good job and professional
Bobby D,
Customer service response - Thank you for your review, Bobby! We're glad to hear you found our service professional and satisfactory.
Sears Home Services on 1731550344368
Mike was AMAZING. Very knowledgeable and extremely friendly
tie P,
Customer service response - Thank you for your review, Tie! We're thrilled to hear that Mike provided knowledgeable and friendly service.
Sears Home Services on 1731387680216
Unbelievably service. Very polite and knowledgeable. Took great care with his surroundings. Michael has now been here twice and I would recommend Sears service 100%.
Patricia C,
Customer service response - Thank you for your wonderful review, Patricia! We're thrilled to hear that Michael provided polite and knowledgeable service, and we appreciate your recommendation.
Sears Home Services on 1730948547975
Our ice maker stopped working & we had saved the old ice maker. We put the old maker back in the freezer & it started working. When the technician came he would not replace the old ice maker with a new one. He said we have bad water. We have had this refrigerator freezer since 2019. I have a service agreement on it so I don’t understand why I couldn’t have a new ice maker to replace the old one. A new technician came today (Michael), he installed a new ice maker for us. That is all I wanted when I called to ask for one. Thank you Michael
Janis C,
Customer service response - We apologize for the trouble you've faced, Janis. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1730360452877
