2950 E Texas St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (112 reviews)

Jimmy M

August 14, 2024

Michael was very efficient and took care of the problem quickly! Will use again!

Source: Google

Customer service response - Thank you for sharing your positive experience with Michael; we're thrilled he was able to resolve your issue quickly. Looking forward to serving you again in the future!

Sears Home Services on August 14, 2024

Tiffany D

August 07, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 07, 2024

Ilsa P

August 04, 2024

He was fast, efficient, and courteous.

Source: Google

Customer service response - Thank you for acknowledging our fast, efficient, and courteous service. We're thrilled you had a positive experience.

Sears Home Services on August 04, 2024

Albert H

July 19, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Albert! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 19, 2024

Jackie P

July 17, 2024

Tech was great. The company ,formerly Sears, I have repair contract with is terrible. We reported the broken dishwasher June 5 2024. Repair was finally completed July 16. I paid $1,800 for a 5 year repair contract. I wish I had my money refunded. Technician turned on and left. The dishwasher never completed the cycle and now it will not start. We have been dealing with this since June 5, 2024.

Source: Google

Customer service response - We sincerely apologize for the inconvenience and frustration caused by the delays and issues with your dishwasher repair. Thank you for bringing this to our attention, and we are committed to resolving this promptly.

Sears Home Services on July 17, 2024

RVP J

July 15, 2024

Mike is a Awesome guy and your lucky to have him as a technician!!

Source: Google

Customer service response - Thank you for your kind words! We are indeed fortunate to have Mike on our team and are thrilled you had a great experience with us.

Sears Home Services on July 15, 2024

Dianne M

July 14, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Dianne! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 15, 2024

Thad D

July 14, 2024

Tadderick (refrigerator/freezer specialist) and Sears Appliance Repair were timely in response & extremely helpful.

Source: Google

Customer service response - Thank you for sharing your positive experience with Tadderick and our Sears Appliance Repair service. We're here to help whenever you need us!

Sears Home Services on July 15, 2024

Marla S

July 07, 2024
Source: Google

Customer service response - A big thank you, Marla, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 07, 2024

Ms. L

June 21, 2024

Best technician ever!!! In my 59 years, by far this gentleman was amazing!! Will recommend 10 star

Source: Google

Customer service response - Thank you for your wonderful review and for recommending our technician. We're thrilled to hear about your positive experience!

Sears Home Services on June 21, 2024

Average Rating: 4.2/5 (112 reviews)