Appointment Lookup
802-552-4364
830 Eastern Bypass Reviews
Read reviews from customers who used our services at 830 Eastern Bypass
Total reviews
60
Average Rating
4.5/5
Who do I contact for my receipt
Sharonda S,
Customer service response - Thank you for your feedback, Sharonda. Please contact us directly for assistance with obtaining your receipt.
Sears Home Services on 1776986429401
Dryer repair
Rick B,
Customer service response - Thank you for your feedback, Rick! We're happy to hear you had your dryer repaired.
Sears Home Services on 1776549872143
My appointment on September 5, 2024 went smoothly. Called ahead and arrived on time. Fixed my riding mower in a timely manner. Good work!
Patricia B,
Customer service response - We apologize for the trouble you've faced, Patricia. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1725419379967
The repair person was ever nice, polite and explained what he was doing but the first load I put in it was a repeat of what it was doing when I called for service.
Rhonda F,
Customer service response - We apologize for the trouble you've faced, Rhonda. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748561963001
Anthony was very professional and provided excellent customer service! However, I had two prior appointments scheduled and the technician no-showed me without so much as a text or call.
Anne H,
Customer service response - Thank you for your kind words, Anne! We're delighted to hear Dwight provided knowledgeable and professional service.
Sears Home Services on 1743465402802
I tried for 2 days to talk to an actual person and never did. 100% "virtual assistants." Even when they tried to set up an appointment, a "virtual assistant" named Samantha called.
Kevin C,
Customer service response - We apologize for the trouble you've faced, Kevin. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1779930204986
Absolutely not. Charged diagnostic fee, scheduled the service as another diagnostic and sent someone who wasn’t even licensed to work on my fridge, then after their mistake tried to charge me for another diagnosis and couldn’t even get the part needed to fix it. No thank you on this massive amount of b.s.
Jamie H,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1764911063095
Get rid of the AI. I've never had such an awful experience trying to communicate with a company.
Jon C,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1759716741668
They sent someone out and I missed a full days work and they never showed. Waisted a hour on the phone trying to schedule another appointment
Melissa H,
Customer service response - We apologize for the trouble you've faced, Melissa. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1744334922419
They suggested a $1255 repair that did not fix the problem.
Richard S,
Customer service response - We apologize for the trouble you've faced, Richard. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1731987257983
