2524 North Broadway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kent-Deb N
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 05, 2024
Tim B
Roy was very personable and also professional. He got us fixed quickly. Thanks again!
Customer service response - Thank you for taking the time to leave a review. We're glad that Roy provided you with a quick and professional service. We appreciate your business!
Sears Home Services on February 07, 2024
Chris B
Paul U
Wayne came out to look at our oven, which was having some heating issues. He quickly remedied the situation, being both professional and friendly. Outstanding service!
Sheena M
Seems like they could be trying to scam homeowners. When I called it was a call center and even though the washer I was trying to get fixed is a small stackable washer and dryer made for apartments I was told they wouldn’t service us because it was for a business. When I asked why if the unit is the same as for a residential. The man said he couldn’t tell me that information. Kinda sus.
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on December 05, 2024
Abby S
Dryer was not fixed! It wasn't even plugged in and checked to see if it worked. Parts ordered were not listed on techs notes so I don't believe they were installed either
Customer service response - We apologize for the trouble you've faced, Abby. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 08, 2024
Carol T
Customer service response - Carol, we are sorry to hear that you did not have a positive experience with Sears Appliance Repair. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on February 05, 2024
