Appointment Lookup
802-552-4364
8055 East 24 Highway Reviews
Read reviews from customers who used our services at 8055 East 24 Highway
Total reviews
137
Average Rating
4.8/5
Heat issue
Fix issue with dryer not turning on now heat won't work.
Rashaun L,
Junction City, KSCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1723758129725
Deceived and robbed
Sears does not service John Deere! Before they came they sent a message that there would be a diagnosis fee of $139. I sent model # etc as requested so they could bring the correct parts. The technician diagnosed the problem and told me that they do not have any John Deere parts. He charged me $229 and did not attempt to fix it!! Never again with Sears!!
Martha M,
Manhattan, KSCustomer service response - Dear, Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1749678443106
Oven repair
Our oven went out before Thanksgiving. The oven repair man finally came January 22. Unfortunately, the oven is not working right. The thermostat is not working. It takes a long time of playing with the temperature before I can get the right temperature. Also the timer is not working correctly.
Kenneth C,
Blue Rapids, KSCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1738022716526
Absolutely garbage
Tech has been fine, but Our fridge has been down since August of 2024 multiple trips of you guys trying to come and fix it with no luck at all ice maker doesn't work freezer doesn't work and fridge doesn't work, we have lost so much food that went bad because fridge stoped working I am telling everybody I know to never ever buy a ge product or use sears to fix it, completely worthless
Sarah P,
Leonardville, KSCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1737162699965
Air-conditioning service
I am very disappointed the service I'm getting I feel that I'm getting the run around not sending out the right people and it's the 3rd time with choice warranty
Edgar J,
Junction City, KSCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1719869280772
not fixed
My washer still won't drain at the end of the cycle and my dryer takes running it 2 times for it to get clothes dry. He said nothing was wrong with either. I was unhappy with his service.
Angela,
Council Grove, KSCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1694122474601
Dishwasher still leaks
Dishwasher still leaks right after he left and we couldn't get a hold of anyone to get him turned around.
Wayne S,
Manhattan, KSCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on 1691445679692