101 N Washington Street Reviews
Read reviews from customers who used our services at 101 N Washington Street
Total reviews
132
Average Rating
4.4/5
Frank was professional, answered all of my questions and was extremely informative. She was sympathetic to the concerns I had, and did not make me feel rushed whatsoever. He is by far one of the most trusted technicians I’ve had since owning my home.
Jessica H,
Karla F,
Great technician! Very informative
Steven M,
Frank L,
Richard E,
Lynn M,
The repairman was knowledgeable and fixed our washer in a timely manner.
Monique R,
Kerri A,
Customer service response - Thank you so much for the fantastic 5-star rating, Kerri! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1707175598154
Frank , the tech, was very friendly, quick and professional. However, the Sears Ai system sucks. Received numerous duplicate messages from both New York and Alabama phone numbers asking for details of the issue so they could have the parts on hand when the tech arrived but the tech had to come twice, because the parts had not been ordered in advance.
Crystal S,
Customer service response - Thank you for your feedback, Crystal! We're glad to hear Frank was friendly and professional, but we're sorry for the inconvenience caused by the AI system. Please contact us directly so we can address this issue.
Sears Home Services on 1762300677049
Brad C,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1747887173101