101 N Washington Street Reviews
Read reviews from customers who used our services at 101 N Washington Street
Total reviews
143
Average Rating
4.3/5
Richard E,
Lynn M,
The repairman was knowledgeable and fixed our washer in a timely manner.
Monique R,
Kerri A,
Customer service response - Thank you so much for the fantastic 5-star rating, Kerri! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1707175598154
Brian was great!
YuNg W,
Customer service response - Thank you for your feedback. We're glad to hear Brian was great!
Sears Home Services on 1784477286193
Frank , the tech, was very friendly, quick and professional. However, the Sears Ai system sucks. Received numerous duplicate messages from both New York and Alabama phone numbers asking for details of the issue so they could have the parts on hand when the tech arrived but the tech had to come twice, because the parts had not been ordered in advance.
Crystal S,
Customer service response - Thank you for your feedback, Crystal! We're glad to hear Frank was friendly and professional, but we're sorry for the inconvenience caused by the AI system. Please contact us directly so we can address this issue.
Sears Home Services on 1762300677049
Brad C,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1747887173101
Steven R,
Customer service response - Thanks for the great rating, Steven! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1740008924244
Julia J,
Customer service response - Thank you for the 4-star rating, Julia! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.
Sears Home Services on 1721829176292
tonette H,
Customer service response - Hi , thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1767588513811