101 N Washington Street Reviews

STAY FAR AWAY from them! Same awful no show experience others have shared in their review. Got quote/diagnostic appt no problem. Spent hundreds of dollars on parts and got them delivered. Spent the next month trying to get them to show up for the repair. They constantly were rescheduling the appt with little notice when, you know, most people got to work during the day. Then they no showed TWICE! We took off work for this! The 2nd time we called multiple times ahead to confirm and called several times throughout the day of appt and was reassured each time a tech was coming up until end of day. Was never notified by company otherwise. Paid for a home warranty service that we now are spending hours on phone to cancel/refund because we received ZERO SERVICE for it and it’s obvious now that they do not plan to provide any service. Hours wasted on automated phone calls. Even when you reach a person they were unable to assist in any way. Total SCAM!!!! Update: I love how the company directed me to their Facebook page where all the comments there are just people like me complaining about how they got scammed for appointments that nobody shows up to. 🤣 seriously. This company is and always has been a SCAM! Even their own website has reviews, but there’s no way to add your own. So that’s the only reason why their website has glowing reviews. If you check literally anywhere else on the Internet it’s all reviews like this of people getting scammed with no-show appointments. I even suspect that a lot of the positive reviews on Google are actually fake. You’ll notice that a lot of the positive reviews only have one or two reviews to their account. So that’s suspect.

We scheduled a dishwasher repair recently. The technician was a no show. When I called to find out why no one showed we were told our appointment had been rescheduled for a later date with no reason why. We decided to give them a second chance. Unfortunately the same situation happened again today. No one showed and no one called to tell us why.