510 Saraina Rd Reviews

Read reviews from customers who used our services at 510 Saraina Rd


Total reviews

54


Average Rating

4.2/5

November 23, 2024
Overall rating

Marcus S,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1732426224899

November 03, 2024
Overall rating

Pedro is a great representative of the company. His ownership of clear explanations and ensuring the job is done correctly is top-shelf. Be thrilled when he is assigned to your job!

Christopher M,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1730688596863

November 03, 2024
Overall rating

Sheila H,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1730688596959

October 29, 2024
Overall rating

Baird H,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1730191977993

September 18, 2024
Overall rating

George was excellent and fixed my refrigerator that 2 other Companies couldn't just need the door adjust

Carol H,

Customer service response - Thank you for your feedback! We're delighted to hear that George was able to fix your refrigerator successfully.

Sears Home Services on 1726710620396

September 10, 2024
Overall rating

Mike was great. The only thing could say that could be better is the arrival window. A 9 hour window seems a little wide for someone to plan around work.

Chris H,

Customer service response - Thank you for your feedback, Chris! We're glad to hear Mike provided great service. We appreciate your input on the arrival window and will work on improving it.

Sears Home Services on 1726023755420

July 25, 2025
Overall rating

My technician was great and solved my issue. However, the scheduling process was a nightmare. My original call was on June 29, my appointment finally took place today on July 25. My first two appointments were canceled and rescheduled with no reason given. It’s impossible to get a hold of a person to talk to. Using AI for scheduling seems like a great idea, but not when it causes your customer such inconvenience.

Kellie F,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1725765021655

August 29, 2024
Overall rating

Tammy P,

Customer service response - Thank you for the amazing 5-star review, Tammy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1724988401655

July 25, 2024
Overall rating

Tech was friendly and quick to get job done. Online chat service for sears needs a lot of work. Very hard to talk to live person.

Sharon T,

Customer service response - Thank you for your kind words about our technician and for your feedback on the online chat service; we are working to improve it to better assist our customers. We value your input greatly.

Sears Home Services on 1721963171006

July 09, 2024
Overall rating

Technician came in, found the problem with our furnace very quickly and fixed the problem with ease. Very satisfied with the Technician and his work. Would recommend sears appliance repair to everyone.

Rick S,

Customer service response - We're thrilled to hear about your positive experience with our technician and the ice maker repair. Thank you for recommending us!

Sears Home Services on 1720585508500

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