3150 National Rd W Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lisa L
Scott S
Did a great job
Angela J
Customer service response - Thanks for the great rating, Angela! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on May 13, 2025
CE U
Christopher was very professional and competent. He explained what he performed for me and explained some of the issues that I might encounter.
Customer service response - Thank you for your feedback! We're glad to hear that Christopher provided professional and competent service while explaining everything clearly.
Sears Home Services on January 14, 2025
Lori J
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on August 19, 2024
Made M
My apt was cancelled and rescheduled on me several times and when I finally got my dryer fixed, the tech never hooked it back up so I don’t even know for sure if the dryer works.
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on April 10, 2025
Michael H
Scheduled a service repair for June 27, took the day off from work, got everything ready, then got a text at 8 o’clock in the morning, saying that my appointment has been moved to July 1, called the number, but was only able to speak to an AI representative and they could not get me to a live person. Very frustrated now I have to take another day off.
Customer service response - We apologize for the trouble you've faced, Michael. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on June 29, 2025
Betty B
For the 5th time the technician said he fixed freezer. The compressor was so hot I thought it was going to catch fire so I unplugged the freezer. I think it is time for me to get a new freezer. You have been trying to fix it since March.
