Appointment Lookup
802-552-4364
3150 National Rd W Reviews
Read reviews from customers who used our services at 3150 National Rd W
Total reviews
43
Average Rating
4.3/5
The technician arrived at my home then left with in a minute. I was in the restroom when he arrived, made it to the door, and he was already gone. Karl did not attempt to call me while on route nor when he came to my home. This is irritating that I took a day off work for my repair seeing how the window is all day and still do not have my washer fixed because your technician failed to follow proper procedure and call the customer.
Serinna W,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1753320750918
Scheduled a service repair for June 27, took the day off from work, got everything ready, then got a text at 8 o’clock in the morning, saying that my appointment has been moved to July 1, called the number, but was only able to speak to an AI representative and they could not get me to a live person. Very frustrated now I have to take another day off.
Michael H,
Customer service response - We apologize for the trouble you've faced, Michael. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1751251787170
For the 5th time the technician said he fixed freezer. The compressor was so hot I thought it was going to catch fire so I unplugged the freezer. I think it is time for me to get a new freezer. You have been trying to fix it since March.
Betty B,
