1607 W Broadway Reviews

Read reviews from customers who used our services at 1607 W Broadway


Total reviews

59


Average Rating

4.5/5

December 05, 2024
Overall rating

Larry S,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1733454777279

October 17, 2024
Overall rating

Having ice and condensation buildup inside the freezer after putting on new gaskets. Brad used the heat gun on the gasket on the bottom freezer door to help it seal even better, but we’re not to worry about the ice build up, just occasionally clean it off. He said, It’s not a problem unless the door is not closing. So these conditions will not be a concern so no need to call unless the temperature does not continue to keep food at a safe temperature. Brad the Sears technician was professional and knowledgeable and explain everything where I could understand it, hopefully my refrigerator continue to perform well for years to come. If not, I’m glad I’ve got the repair or replacement guarantee.

Lanny D,

Customer service response - Thank you for your detailed review, Lanny! We're pleased to hear that Brad provided professional and knowledgeable service, and we're glad you feel assured with the repair or replacement guarantee.

Sears Home Services on 1729215215489

October 16, 2024
Overall rating

Works quietly, is very pleasant, efficient and helpful. Does a great job!

Linda M,

Customer service response - Thank you for your positive review! We're delighted to hear that our team provided efficient, pleasant, and helpful service.

Sears Home Services on 1729133970446

October 14, 2024
Overall rating

Great technician repairing my Kenmore dryer. Very polite, caring. Goes above and beyond to satisfy the customer.

Regina N,

Customer service response - Thank you for your wonderful review! We're delighted to hear that our technician went above and beyond to provide excellent service for your Kenmore dryer.

Sears Home Services on 1728961529730

September 30, 2024
Overall rating

Diana L,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1727751319426

September 05, 2024
Overall rating

Tech came in diagnosed quick, had a scheduling mix up but came back out ASAP and got the parts swapped out. A+

Tristan C,

Customer service response - Thank you for your 5-star review! We're glad to hear that our tech was able to quickly diagnose and resolve the issue despite the scheduling mix-up.

Sears Home Services on 1725587072746

August 19, 2024
Overall rating

Brad did a great job on both appliances

David S,

Customer service response - Thank you for your positive review! We're delighted to hear that Brad did a great job on both appliances.

Sears Home Services on 1724123627781

August 08, 2024
Overall rating

Kathy K,

Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.

Sears Home Services on 1723160781851

August 01, 2024
Overall rating

David E,

Customer service response - Hi David, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1722561580622

June 21, 2024
Overall rating

Jennie B,

Customer service response - A big thank you, Jennie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1718967779139

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