1607 W Broadway Reviews

You are not located at 1607 W Broadway....My store is in no way affiliated with Sears!

The service tech 5*, was very polite and knowledgeable. He came prepared. As far as Sears Appliance Repair, 1*. I am disappointed. The 1st. tech came a few weeks earlier. He said my ice maker was bad. He was correct. But he didn't have one on his truck. ( today's service tech had several). This ice maker is used for several different models. This is a part that I had to pay for in advance $184.35. It would be sent to me and It was. It was ordered by SAR through Amazon for $58.50. Amazon sent the receipt in the box to me. I paid $249.95 labor to install the ice maker a total of $434.30. I know and expect companies to make money but this is a little to much. It's funny to day's Tech had the exact ice maker on his truck for less money $41.53 less. I also think SAR goes overboard on all the text and emails. many days I'd get 1 or 2 over and over. Update9/2/2024. I get a message from Sears Appliance Repair to contact them about my 1* review. If any other customer gets a message like this, Don't waste your time. I just did and all you get is automated messages "press 1. press 2 Ect. over and over. No person to speak to. I think it is just to make it look like they care on the internet. If they want me they can call me!

Would give a 0 because he Did not resolve the situation my dryer still doesn’t work the technician was here looking at it then my son had to leave with my dad for a. Job interview and the technician called me said he had to leave because no one was there at the age of 18 well there was he had to leave for a minute