3501 N Granville Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Nicole C
Arrived on time and diagnosed the issue. He called the home warranty and sorted out the replacement.
Customer service response - Thank you for taking the time to leave a review. We truly appreciate your feedback and are glad to hear that our technician arrived on time, diagnosed the issue, and helped sort out the replacement with your home warranty.
Sears Home Services on January 19, 2024
Kay M
Ethan was very thorough and professional
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about Ethan's thoroughness and professionalism.
Sears Home Services on February 08, 2024
mini P
ANNE B
Showed up on time . Reviewed problem with me. Went right to work assessing the problem. Completed his work. Went over the results with me.
stanley D
lisa K
Very good store, I wish it was back in Ft. Wayne!!
Teresa S
Cindy T
He actually tried his best to fix our refrigerator. He submitted it for resolution when it couldn’t be fixed.
Crystal M
Ta S
The service men are friendly and informative. The problem is the AI answering service. It is hard to schedule an appointment, get confirmation and make sure that the serviceman know why he is coming to repair your appliances.
Customer service response - We're happy to hear the service men were friendly and informative, Ta. We apologize for the difficulties with the AI answering service and appreciate your feedback as we work to improve our scheduling process.
Sears Home Services on January 22, 2025
