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550 Fairview Blvd Reviews
Read reviews from customers who used our services at 550 Fairview Blvd
Total reviews
22
Average Rating
4.4/5
The repair person did the repair. We waited three weeks for the repair. Your AI system sucks! It was infuriating! We were never able to choose our appointment time. We were sent messages saying we had a virtual appointment 3x on the day we were supposed to have appointment. You cancelled 2x with zero explanation. I will never use your services again. I will never buy an extended warranty on an appliance if Sears is who will be responsible for repairs! You’re the worst customer service, meaning zero customer service. DO NOT USE SEARS FOR ANY REPAIRS!!!
Carol S,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1769395625312
Failed to show up to fix my washer two days in a row! Thank you Best Buy for using a horrible company to cover extented warranty work! I paid a pretty penny for the extended warrenty and can't even get a repairman to show up for confirmed apppointments!
Jean T,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1738128216536
I don’t feel he checked everything out as good as he could’ve he said he wasn’t getting power out to the unit but he should’ve checked out the breaker a little bit more because now we got power going out, he said he wasn’t an electrician and the problem is fixed now except for my AC not working but the power is I would like him to come back out and check it out right I paid him $100 to check it out right and I want it to be before 5 o’clock today or I’m gonna cancel and turn you into Better Business Bureau
Millie B,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1716456782118
