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6020 E 82nd St Ste 200 Reviews
Read reviews from customers who used our services at 6020 E 82nd St Ste 200
Total reviews
556
Average Rating
4.7/5
Sears A BIG DISSATISFACTION
Purchased a refrigerator 1 year approximately 1 yr ago. The compressor went out. Thoroughly disappointed with Sears. I have purchased Sears appliances for years, particularly Kenmore. I WILL NOT buy anymore products from them. Their customer service is dismal and lousy. I have not written such a review in the past of a company. I AM D ONE with Sears and anything affiliated with it.
Angelia H,
Indianapolis, INCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on 1695245861921
Item not repaired
The dishwasher did not get repaired. Same issue still exists as was the first service call. Did not repair dishwasher!
Kenneth M,
Carmel, INCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1695072414465
Very bad service by technician
I had a leak from my hvac and my basement got clogged with water. Since i got ur appointment 14 days after, i consulted williams air comfort to check if there is any quick fix. They came checked the unit and told coil is all rusted and needs replacement and also there might be refrigerant leak and a coolant test is needed which is against costly. I contacted sears because if there is something to be replaced, going via warranty is the best thing. You gave me a appointment on 13 and then just postponed to 18th. Since leaking stopped i didnt mind much. But the sears technican comes here doesnt check anything not the coil, no nothing. He checks outdoor unit and says weed near the outdoor unit is the problem. Really??? He also says he did a collant test and no refrigerant is leaking. He says all fine, cut the weed. He didnt even check the things which other technican told as the root cause. Why would i have to pay warranty and then 165 for this appointment? This is bad
Abhilash U,
Carmel, INCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1695073422940
Refrigerator still not cooling
Pedro was on time, neat, and polite. He was helpful in getting warranty coverage. But he didn't fix my problem
Ann B,
Carmel, INCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1694293583200
Horrible
He didn't fix the dryer. , he said his boss was suppose to Oder one of the parts but didn't.
Christopher H,
Indianapolis, INCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1693525509029
Very poor service
My cooling system broke down and thru my home warranty i got the service from sears. Technician arrived on expected date and after checking the issue , he said he will be back in couple of days with a new thermostat but he did not turn up for the whole week and I am still waiting for them to come and resolve the issue.
Fnu K,
Carmel, INCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1692653621690