4201 Coldwater Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Marshall B
Really great fast and done with quality workmanship. Thank you
Customer service response - Thank you for your kind words, Marshall! We're delighted to hear you were satisfied with our fast and quality service.
Sears Home Services on September 16, 2024
Edward J
Technician gave very helpful advice. He explained what he was going to do and approximately how long it would Take. He appeared to care about the customer. I wish I could say the same about Customer Service.
Customer service response - Thank you for your feedback, Edward. We're glad to hear our technician provided helpful advice and care, and we appreciate your input on customer service as we strive to improve.
Sears Home Services on September 15, 2024
Natalee R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 05, 2024
Anthony R
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 28, 2024
Eric G
Ethan is awesome!!! The professionalism & the ability to relate was top notch!
Customer service response - Thank you for your wonderful review, Eric! We're thrilled to hear that Ethan provided top-notch professionalism and service.
Sears Home Services on August 25, 2024
Pallavi M
Ethan was a knowledgeable and Sears as efficient service technician, but trying to reach Sears Service by phone is a herculean task - impossible to get a human being if I have a question. Please take care of this frustrating situation. Thank you.
Customer service response - Thank you for your feedback, Pallavi. We're glad to hear Ethan provided efficient service, and we apologize for the difficulty in reaching us by phone. Your comments are important, and we appreciate your patience as we work to improve our communication.
Sears Home Services on August 22, 2024
Winter (
friendly knowledgeable quick and clean. Kept me up with what needed fixed. very pleased with his work
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear you were satisfied with our efficient and informative service. We look forward to serving you again in the future.
Sears Home Services on August 08, 2024
Nancy M
Tech was on time, friendly and knowledgeable
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 19, 2024
Robin S
Customer service response - A big thank you, Robin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 12, 2024
Jim F
Fast efficient friendly service
Customer service response - Thank you for your great review! We're thrilled to hear you were pleased with our fast, efficient, and friendly service.
Sears Home Services on July 11, 2024
