4201 Coldwater Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (91 reviews)

Susan F

December 21, 2023

We were very pleased with his service & expertise. Very professional. Wouldn't hesitate to call him again for future repairs!

Source: Google

b M

November 08, 2023

He was an extremely knowledgeable and personable tech. He was able to look at our appliance, and decide on what repairs were required.

Source: Google

Julie R

November 09, 2023

He was very descriptive with the one issue he found

Source: Google

Helema P

December 21, 2023
Source: Google

Lynnette B

November 16, 2023

Very pleased with the service man they sent out. A part was needed and ordered. Dishwasher was repaired a week later!

Source: Google

Kelli S

November 16, 2023
Source: Google

Byron R

November 17, 2023
Source: Google

Tina L

June 26, 2025

He wasn't very friendly upon arrival, but he warmed up after he told me I would need a new circuit board to repair my washer.

Source: Google

Customer service response - Thank you for your review, Tina! We're glad to hear our technician was able to assist you with your washer, and we appreciate your feedback on his initial demeanor.

Sears Home Services on June 25, 2025

George P

June 25, 2024

Today we had Ryan who does an excellent job when he does our maintenance check. It only took 2-3 appointment and kept being move up and finally today it was looked at. Your 800 number people need to understand when we make an maint. check to include all are stuff! Very unhappy with your service, but most of the time your service people are very good.

Source: Google

Nicole

November 09, 2023

The technician Nicholas was friendly and did a great job. I would rate his service at a 5 star. The scheduling department needs some help. I scheduled 3 appointments to have my dryer fixed and the last one was on the date of the appointment.

Source: Google
Average Rating: 4.3/5 (91 reviews)