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2943 John Williams Blvd Reviews
Read reviews from customers who used our services at 2943 John Williams Blvd
Total reviews
87
Average Rating
4.4/5
Judith C,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1720414379767
The repair man was great. Helpful and informative. The system is not so great. I had to confirm my appointment on four different occasions. The person I spoke to on the phone said that the same technician would be able to do my different appliances, but that turns out not to be the case. There are separate technicians for washers than for refrigerators and stoves.
ljesseph,
Customer service response - Thank you for acknowledging our technician's efforts and for bringing the issue with our appointment system to our attention. We apologize for the confusion and inconvenience this caused, and we are working to improve our communication and scheduling process.
Sears Home Services on 1719921729535
Very quick and professional.
Peter B,
Customer service response - Thank you for your positive feedback; we strive to maintain professionalism at all times.
Sears Home Services on 1719793869761
Very informative and very helpful
Karen C,
Customer service response - Thank you for taking the time to leave a review, we're glad to hear you found our service informative and helpful.
Sears Home Services on 1716966230600
Andrew was a awesome repairman. He went beyond what he needed to do to make sure I understood all options of repair as well as those of home warranty for all appliances, He was jus an A+ I feel as a repairman and needs o be accomadated some how.
Mike C,
Customer service response - Thank you for your kind words about Andrew's exceptional service; we're thrilled to hear he provided top-notch assistance. Your feedback is greatly appreciated!
Sears Home Services on 1709251859626
Michael was great. Quickly diagnosed the issue, fixed, and was on his way. Thanks!
Sarah C,
Customer service response - Thank you for leaving a review! We are glad to hear that Michael provided a quick diagnosis and resolved the issue efficiently. We appreciate your feedback and thank you for choosing Sears Appliance Repair.
Sears Home Services on 1707929398480
Very print and quick! He was very polite and new his stuff
Connie P,
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that our technician provided prompt and knowledgeable service.
Sears Home Services on 1707446252626
Andrew was very professional, knowledgeable and let us know when he would be arriving. Repair only took a few min. He also let me know that they service our area on a reg basis, which in unusual in our area. Thank you.
Shelly H,
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about Andrew's professionalism and expertise. We're glad that we were able to provide you with efficient service and we look forward to serving you again in the future.
Sears Home Services on 1707374346914
Steve H,
Technician was great. But I had to wait a really long time to get service due to a staffing shortage.
Emily B,
Customer service response - Thank you for your review, Emily! We're glad to hear the technician was great, and we apologize for the delay in service.
Sears Home Services on 1759192448745
