2943 John Williams Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bryce B
John was great! Knowledgable, patient, and efficient. Would recommend!
Customer service response - Thank you for your review, Bryce! We're glad to hear that John provided knowledgeable, patient, and efficient service.
Sears Home Services on November 18, 2024
Brent G
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 07, 2024
Mary M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 31, 2024
Zdzislaw M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 23, 2024
Derek M
Very polite and knowledgeable. Fixed my issue fast
Customer service response - Thank you for your positive review, Derek! We're glad to hear that our technician was polite and knowledgeable, and that your issue was resolved quickly.
Sears Home Services on September 12, 2024
Heather M
Dave the technician who diagnosed on one visit and fixed the next was fast and communicated very clearly and accurately related to his arrival and the problem with my washing machine
Customer service response - Thank you for your kind words about Dave's efficient service and clear communication. We're delighted to hear that he provided a positive experience with your washing machine repair.
Sears Home Services on August 25, 2024
Debra S
The 5 stars is for the technician not for the Sears Home Warranty Service. The entire process from submitting a service appointment request to getting the problem resolved takes entirely too long if a part is needed, etc. I'm not sure how this issue can be resolved with the company but should be considered as a high priority issue in my opinion.
Customer service response - Thank you for acknowledging our technician's efforts, Debra. We appreciate your feedback on the service process and will take your concerns into consideration to improve our efficiency.
Sears Home Services on August 15, 2024
Maria M
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on August 11, 2024
Kenneth L
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 11, 2024
Bill P
Your reservation system did not work properly - we had changed it to yesterday. No one called to say he was not coming yesterday, so we waited all day. The repairman did arrive about 9 am today, immediately began the repair, and efficiently made the repair, finishing by 9:45. I give the repairman stars but the system only 2 stars.
