2943 John Williams Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Janet R
Customer service response - Thank you so much for the fantastic 5-star rating, Janet! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 22, 2024
Judith C
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 07, 2024
ljesseph
The repair man was great. Helpful and informative. The system is not so great. I had to confirm my appointment on four different occasions. The person I spoke to on the phone said that the same technician would be able to do my different appliances, but that turns out not to be the case. There are separate technicians for washers than for refrigerators and stoves.
Customer service response - Thank you for acknowledging our technician's efforts and for bringing the issue with our appointment system to our attention. We apologize for the confusion and inconvenience this caused, and we are working to improve our communication and scheduling process.
Sears Home Services on July 02, 2024
Peter B
Very quick and professional.
Customer service response - Thank you for your positive feedback; we strive to maintain professionalism at all times.
Sears Home Services on June 30, 2024
Karen C
Very informative and very helpful
Customer service response - Thank you for taking the time to leave a review, we're glad to hear you found our service informative and helpful.
Sears Home Services on May 29, 2024
Mike C
Andrew was a awesome repairman. He went beyond what he needed to do to make sure I understood all options of repair as well as those of home warranty for all appliances, He was jus an A+ I feel as a repairman and needs o be accomadated some how.
Customer service response - Thank you for your kind words about Andrew's exceptional service; we're thrilled to hear he provided top-notch assistance. Your feedback is greatly appreciated!
Sears Home Services on February 29, 2024
Sarah C
Michael was great. Quickly diagnosed the issue, fixed, and was on his way. Thanks!
Customer service response - Thank you for leaving a review! We are glad to hear that Michael provided a quick diagnosis and resolved the issue efficiently. We appreciate your feedback and thank you for choosing Sears Appliance Repair.
Sears Home Services on February 14, 2024
Connie P
Very print and quick! He was very polite and new his stuff
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that our technician provided prompt and knowledgeable service.
Sears Home Services on February 08, 2024
Shelly H
Andrew was very professional, knowledgeable and let us know when he would be arriving. Repair only took a few min. He also let me know that they service our area on a reg basis, which in unusual in our area. Thank you.
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about Andrew's professionalism and expertise. We're glad that we were able to provide you with efficient service and we look forward to serving you again in the future.
Sears Home Services on February 08, 2024
Steve H
