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2943 John Williams Blvd Reviews
Read reviews from customers who used our services at 2943 John Williams Blvd
Total reviews
88
Average Rating
4.4/5
Very informative and very helpful
Karen C,
Customer service response - Thank you for taking the time to leave a review, we're glad to hear you found our service informative and helpful.
Sears Home Services on 1716966230600
Andrew was a awesome repairman. He went beyond what he needed to do to make sure I understood all options of repair as well as those of home warranty for all appliances, He was jus an A+ I feel as a repairman and needs o be accomadated some how.
Mike C,
Customer service response - Thank you for your kind words about Andrew's exceptional service; we're thrilled to hear he provided top-notch assistance. Your feedback is greatly appreciated!
Sears Home Services on 1709251859626
Michael was great. Quickly diagnosed the issue, fixed, and was on his way. Thanks!
Sarah C,
Customer service response - Thank you for leaving a review! We are glad to hear that Michael provided a quick diagnosis and resolved the issue efficiently. We appreciate your feedback and thank you for choosing Sears Appliance Repair.
Sears Home Services on 1707929398480
Very print and quick! He was very polite and new his stuff
Connie P,
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that our technician provided prompt and knowledgeable service.
Sears Home Services on 1707446252626
Andrew was very professional, knowledgeable and let us know when he would be arriving. Repair only took a few min. He also let me know that they service our area on a reg basis, which in unusual in our area. Thank you.
Shelly H,
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about Andrew's professionalism and expertise. We're glad that we were able to provide you with efficient service and we look forward to serving you again in the future.
Sears Home Services on 1707374346914
Steve H,
Technician was great. But I had to wait a really long time to get service due to a staffing shortage.
Emily B,
Customer service response - Thank you for your review, Emily! We're glad to hear the technician was great, and we apologize for the delay in service.
Sears Home Services on 1759192448745
It was a little difficult getting the repair done after receiving the parts. Although the second repair I dealt with John was awesome 👌🏾
Jerome H,
Customer service response - Thank you for your review, Jerome! We're glad to hear that John provided excellent service during the second repair.
Sears Home Services on 1753056695865
After about 4 tries and a bout a month, the technicians were able to figure out how to fix our GE washer. I’m glad it got fixed, took a bit longer than I would have liked. But I would use this service again because they were able to figure it out and the technicians were nice.
Audrey B,
Customer service response - We apologize for the time it took to fix your washer, Audrey. We're glad our technicians were able to resolve the issue and appreciate your willingness to use our service again.
Sears Home Services on 1765163204384
Technician “Bell” did the job fine (I guess). He had trouble getting the bottom element out of the oven and seemed frustrated. He asked for a fan, which I got for him, and that was fine. When he finished he told me that I could take care of the large box that the element came in and the getting rid of the old element. I asked “you don’t take the box?” He said no we don’t take any parts and walked out the door. I was a little shocked because he had turned the oven on but didn’t wait to make sure it got up to temperature. I didn’t even have a chance to thank him. So I cleaned up and turned the oven off and went back to work. Hopefully everything is working fine. I don’t think I will call Sears Homes Services again.
Marcia C,
Customer service response - We apologize for the inconvenience and the experience you had with our technician Bell. We appreciate your feedback and will work on improving our service.
Sears Home Services on 1722561170255
