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2943 John Williams Blvd Reviews
Read reviews from customers who used our services at 2943 John Williams Blvd
Total reviews
88
Average Rating
4.4/5
I have made 6 different appointments to repair my Sharp microwave. No one has ever showed up to make the repair. The last appt. They showed the technician was at my house making the repair. That is a lie. No technician showed up. Then they marked my service request as complete. Another lie. Do not use their service. Also there is no way to contact them by phone. This is the worst customer service I have ever experienced.
John K,
Customer service response - We apologize for the trouble you've faced, John. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1737077080496
Zero rating This was a terrible service. Barely checked out the mower. Put air in the tires and for that I paid over $200.00 Rip off does not describe what happened today. Never again. Shame on Sears for stealing money from senior citizens on fixed incomes.
Sarah S,
Customer service response - We apologize for the trouble you've faced, Sarah. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1727322263400
The service technician was here today and said my washing machine was fixed. When I went to use it the same issue occurred and it stopped working. I’ve spent over 2 hours trying to get ahold of someone who can get the technician back to my home and all I get is transferred from one person to another. I have been without my washing machine for almost a month.
Julie M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1716258399423
