2828 N Broadway Reviews

Read reviews from customers who used our services at 2828 N Broadway


Total reviews

211


Average Rating

4.3/5

September 17, 2025
Overall rating

Our technician Huston was amazing! Great with calling and confirming our appointment and getting our washer and range fixed. Now for Sears repair overall it has been horrible because we were rescheduled 11 times. We would probably still be without our washer if it wasn’t for Huston. Before we were assigned him the other technicians would not call or not bother to show and say we were not home when that was not the case. Thank you Huston!!! This review is for you! Sears Repair as a company = 0!

Kasey S,

Customer service response - Thank you for your feedback, Kasey! We're glad to hear Huston provided excellent service and resolved the issues with your washer and range. We apologize for the inconvenience you faced with previous scheduling.

Sears Home Services on 1758069759866

September 14, 2025
Overall rating

Very friendly and he knew what was wrong when he got here

Glenda T,

Customer service response - Thank you for your positive feedback, Glenda! We're glad to hear our technician was friendly and quickly identified the issue.

Sears Home Services on 1757905210818

September 14, 2025
Overall rating

Mark T,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1757906890979

September 14, 2025
Overall rating

Mark T,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1757906890979

September 09, 2025
Overall rating

Carlo M,

Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!

Sears Home Services on 1757379380499

August 14, 2025
Overall rating

Both Technicians that Sears sent were great and quickly fixed the issues with our Refrigerator

Tim F,

Customer service response - Thank you for your positive feedback, Tim! We're glad to hear both technicians quickly resolved the issues with your refrigerator.

Sears Home Services on 1755131784895

August 03, 2025
Overall rating

Kathy F,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1754280791178

July 24, 2025
Overall rating

The technician was very knowledgeable and thorough. He repaired my A/C within the estimated amount and explained the details of the repair well.

Paul C,

Customer service response - Thank you for your positive feedback, Paul! We're glad to hear our technician was knowledgeable, thorough, and explained the repair details clearly.

Sears Home Services on 1753406126246

July 21, 2025
Overall rating

The Technician from Muncie, IN was prompt, courteous, professional, extremely knowledgeable and presented me with a protection plan which I will purchase later. Thanks for sending a real professional!! It's really rare to find one these days!!

Charles D,

Customer service response - Thank you for your positive feedback, Charles! We're glad to hear our technician was prompt, courteous, and knowledgeable, and that you appreciated the protection plan information.

Sears Home Services on 1753056655234

July 21, 2025
Overall rating

Good communication and fixed the issue. Even let me know my dog was roaming off my property to help keep her safe

john W,

Customer service response - Thank you for your positive feedback, John! We're glad to hear our technician communicated well, fixed the issue, and helped keep your dog safe.

Sears Home Services on 1753056801773

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