1040 S Barrington Rd Reviews

My washer was not fixed!!!

This is the second time this technician has been in my house. The first time he came a few months ago he refused to just look at the thermostat problem and I had to call a private company out to replace a a thermostat that he could have just did it which cost me hours and time. This time he came barely looked at my furnace and then just told me that he would charge me $50 to clean it which I felt that should have been part of the inspection.

Tech was nice but couldn’t really troubleshoot my issue, picked something that *COULD* be wrong and went with it and stated it couldn’t be fixed. Still charged full “diagnostic” fee even though he couldn’t really say what was wrong.

Sears is horrible people are horrible who work that company!! I have a contract no where does it says what they kept telling me about my contact. I said show me in my contact the words you are spewing!!! No they couldn’t!! Sears will not abide by our contact No Where does it says after 3 yrs no more coverage on anything!!?? Those words do NoT appear in out contact or on Sears website. I couldn’t find those terms. Why are we paying for a coverage that you state no longer is covered?? I am contacting a lawyer to go over this!!! I have contact!!! We had this coverage since 2011 every 2 yrs I renew!!