3231 Chicago Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Elbert G
Wonderful great job and very helpful tech support.
Customer service response - Thank you for the 5-star review, Elbert! We're pleased to hear that our tech support was helpful and did a great job.
Sears Home Services on June 15, 2025
Sheila B
Technician Armando was very knowledgeable and professional got the job done in a reasonable time. He called to say he was on his way and he got here on time. He explained everything and stated what the problem was. The air conditioner needed a part and he had it. I was very pleased with his service and attitude. Also very happy we did not have to order a part.
Customer service response - Thank you for the 5-star review, Sheila! We're pleased to hear that Armando was knowledgeable, professional, and efficient, and that you were happy with his service and the prompt resolution.
Sears Home Services on June 15, 2025
Andrea S
Very prompt and friendly service! Our service man went the extra mile and cleaned out any laundry and lint behind the washing machine!
Customer service response - Thank you for the 5-star review, Andrea! We're pleased to hear that our service was prompt, friendly, and thorough in cleaning behind your washing machine.
Sears Home Services on June 12, 2025
Alfrde W
Very pleasant with the service I received from the technician.
Customer service response - Thank you for the 5-star review, Alfrde! We're pleased to hear that you were very pleased with the service from our technician.
Sears Home Services on June 10, 2025
Kathryn W
The gentleman who was here first who quickly diagnosed issue and then placed order was friendly, efficient and professional. The tech who came to install was efficient and professional also. He was in and out in a very short time and the machine is working hard catching up on many loads of wash. Thanks you to both for great service!
Customer service response - Thank you for the 5-star review, Kathryn! We're pleased to hear that both technicians were friendly, efficient, and professional, and that your machine is now working well.
Sears Home Services on June 10, 2025
E H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 09, 2025
Frank P
Friendly and he clearly explained things to me. If I ever need you guys again, I hope to get him as a technician. Thanks for the same day service also
Customer service response - Thank you for the 5-star review, Frank! We're pleased to hear that our service was friendly and clear, and that you appreciated the same day service.
Sears Home Services on June 08, 2025
Carolyn P
Mark was very knowledgeable and experienced
Customer service response - Thank you for the 5-star review, Carolyn! We're pleased to hear that Mark was knowledgeable and experienced.
Sears Home Services on June 05, 2025
Linda J
I’m very pleased with the service I received. Cornelius called me when he was about five minutes away. He showed up right on time. He explained everything that he needed to do in very practical terms. He showed me why he needed to perform his job the way that he did. Cornelius cleaned up when he was done. I would consider calling Sears for future repairs based on his knowledge and professionalism.
Customer service response - Thank you for the 5-star review, Linda! We're pleased to hear that Cornelius provided timely, knowledgeable, and professional service, and that you would consider us for future repairs.
Sears Home Services on June 04, 2025
Marcia P
Good job
Customer service response - Thank you for the 5-star review, Marcia! We're pleased to hear you were happy with the job done.
Sears Home Services on June 03, 2025
