3231 Chicago Rd Reviews

Read reviews from customers who used our services at 3231 Chicago Rd


Total reviews

653


Average Rating

4.5/5

August 28, 2026
Overall rating

Due to the tornado, it took extra time for my repair to be made. However, unrelated to the tornado, Sears arbitrarily changed my appointment with no notification to me prior to doing this.

Joseph S,

Customer service response - Thank you for your feedback, Joseph! We're glad the repair was completed, but we apologize for the inconvenience caused by the appointment change.

Sears Home Services on 1787975237016

August 20, 2026
Overall rating

Sheila Z,

Customer service response - Thank you for the amazing 5-star review, Sheila! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787261694859

August 17, 2026
Overall rating

David L,

Customer service response - Thank you for the amazing 5-star review, David! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787064394711

August 13, 2026
Overall rating

Technician was great!

Maria R,

Customer service response - Thank you for your feedback, Maria! We're glad to hear the technician was great.

Sears Home Services on 1786660513488

July 30, 2026
Overall rating

Great professional knowledgeable worker, was in and out quickly, just super service, thanks sears

Sherry,

Customer service response - Thank you for your feedback, Sherry! We're glad to hear you received great, professional, and knowledgeable service.

Sears Home Services on 1785503085119

July 29, 2026
Overall rating

Shirley P,

Customer service response - Thank you for the amazing 5-star review, Shirley! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785423819159

July 18, 2026
Overall rating

Nathan was very professional, efficient and detailed.

Burnerdine B,

Customer service response - Thank you for your feedback, Burnerdine! We're glad to hear Nathan was professional, efficient, and detailed.

Sears Home Services on 1784478565160

July 17, 2026
Overall rating

Marshall was very knowledgeable, polite, and helpful with the whole situation of the ac unit. He came in and got down to business and got my ac running in no time, did well with time management and showed that he cared, he went above and beyond and is well deserving of the 5 stars.

Johnathan C,

Customer service response - Thank you for your feedback, Johnathan! We're glad to hear Marshall was knowledgeable, polite, and went above and beyond to get your AC running efficiently.

Sears Home Services on 1784248979625

July 13, 2026
Overall rating

Marshall is a great technician, that came in and got the job done. 10 out of 10.

Latricia D,

Customer service response - Thank you for your feedback, Latricia! We're glad to hear Marshall was a great technician and got the job done to your satisfaction.

Sears Home Services on 1783980862995

July 11, 2026
Overall rating

Friendly courteous and explained everything thing to me. Thank u for ur service

Catalina R,

Customer service response - Thank you for your feedback, Catalina! We're glad to hear the service was friendly, courteous, and informative.

Sears Home Services on 1783791222621

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