3231 Chicago Rd Reviews

Read reviews from customers who used our services at 3231 Chicago Rd


Total reviews

632


Average Rating

4.5/5

February 17, 2026
Overall rating

Mark was quick repairing our appliance. Very knowledgeable, polite and friendly

Sherry G,

Customer service response - Thank you for the 5-star review, Sherry! We're pleased to hear that Mark was quick, knowledgeable, polite, and friendly in repairing your appliance.

Sears Home Services on 1771288579283

February 01, 2026
Overall rating

Mr. Marshall was efficient, very knowledgeable. 👍🏽👍🏽I have heat now he was attentive to what he was doing. He was very polite and respectful by wearing the plastic over his shoes. And he had his ID badge on. Outstanding service.

Dessie L,

Customer service response - Thank you for the 5-star review, Dessie! We're pleased to hear that Mr. Marshall provided efficient, knowledgeable, and respectful service.

Sears Home Services on 1769997190069

February 01, 2026
Overall rating

This was the 3rd visit to repair my refrigerator but he was persistant.I am now waiting for 24 hrs to find out if rhe ice maker is working properly.

Ronald S,

Customer service response - Thank you for the 5-star review, Ronald! We're pleased to hear that our technician was persistent, and we hope your ice maker is working properly soon.

Sears Home Services on 1769997190004

February 01, 2026
Overall rating

He was professional. He was courteous he knew his job he solved the problem In a timely manner, very good service

julice J,

Customer service response - Thank you for the 5-star review! We're pleased to hear that our technician was professional, courteous, and efficient in solving the problem.

Sears Home Services on 1769997190159

February 01, 2026
Overall rating

Very knowledgeable got us back up and running fast despite parts availability definitely top tier hvac pro thanks.

Steven R,

Customer service response - Thank you for the 5-star review, Steven! We're pleased to hear that our technician was knowledgeable and efficient in getting your system back up and running.

Sears Home Services on 1769997190149

January 29, 2026
Overall rating

Jase A,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1769746821972

January 29, 2026
Overall rating

My technician was very knowledgeable.

Lenora N,

Customer service response - Thank you for the 5-star review, Lenora! We're pleased to hear that your technician was knowledgeable.

Sears Home Services on 1769746691150

January 26, 2026
Overall rating

Did a great job eric

Kevin A,

Customer service response - Thank you for the 5-star review, Kevin! We're pleased to hear that Eric did a great job.

Sears Home Services on 1769471088215

January 25, 2026
Overall rating

Tech was very pleasant and conscientious and did his job well. That wasn’t an easy job but he obviously knew what he was doing. Thank you.

Jeanette G,

Customer service response - Thank you for the 5-star review, Jeanette! We're pleased to hear that our technician was pleasant, conscientious, and skilled in handling the job.

Sears Home Services on 1769394441716

January 25, 2026
Overall rating

Letwan did an excellent job. He was very knowledgeable and answered all questions. Make him employee of the month!

William B,

Customer service response - Thank you for the 5-star review, William! We're pleased to hear that Letwan was knowledgeable and helpful, and we'll certainly recognize his great work.

Sears Home Services on 1769394441710

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