3231 Chicago Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Frank P
Friendly and he clearly explained things to me. If I ever need you guys again, I hope to get him as a technician. Thanks for the same day service also
Customer service response - Thank you for the 5-star review, Frank! We're pleased to hear that our service was friendly and clear, and that you appreciated the same day service.
Sears Home Services on June 08, 2025
Carolyn P
Mark was very knowledgeable and experienced
Customer service response - Thank you for the 5-star review, Carolyn! We're pleased to hear that Mark was knowledgeable and experienced.
Sears Home Services on June 05, 2025
Linda J
I’m very pleased with the service I received. Cornelius called me when he was about five minutes away. He showed up right on time. He explained everything that he needed to do in very practical terms. He showed me why he needed to perform his job the way that he did. Cornelius cleaned up when he was done. I would consider calling Sears for future repairs based on his knowledge and professionalism.
Customer service response - Thank you for the 5-star review, Linda! We're pleased to hear that Cornelius provided timely, knowledgeable, and professional service, and that you would consider us for future repairs.
Sears Home Services on June 04, 2025
Marcia P
Good job
Customer service response - Thank you for the 5-star review, Marcia! We're pleased to hear you were happy with the job done.
Sears Home Services on June 03, 2025
Beverly G
He was polite and informative.
Customer service response - Thank you for the 5-star review, Beverly! We're pleased to hear that our service was polite and informative.
Sears Home Services on June 03, 2025
J N
Even though they were not able to fix the problem he was able to explain the best way to get it serviced under partial warranty repair.
Customer service response - Thank you for the 5-star review, J Nick! We're pleased to hear that our service provided helpful guidance on getting your issue serviced under partial warranty repair.
Sears Home Services on June 01, 2025
Tammy S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 01, 2025
Pat M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 01, 2025
Rhae B
Nate was very informative, answered all questions.
Customer service response - Thank you for the 5-star review, Rhae! We're pleased to hear that Nate was informative and answered all your questions.
Sears Home Services on May 28, 2025
Donald C
Excellent work ethics, friendly and very knowledgeable. Very satisfied.
Customer service response - Thank you for the 5-star review, Donald! We're pleased to hear that our service was friendly, knowledgeable, and met your satisfaction.
Sears Home Services on May 26, 2025