3231 Chicago Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (418 reviews)

Frank P

June 08, 2025

Friendly and he clearly explained things to me. If I ever need you guys again, I hope to get him as a technician. Thanks for the same day service also

Source: Google

Customer service response - Thank you for the 5-star review, Frank! We're pleased to hear that our service was friendly and clear, and that you appreciated the same day service.

Sears Home Services on June 08, 2025

Carolyn P

June 05, 2025

Mark was very knowledgeable and experienced

Source: Google

Customer service response - Thank you for the 5-star review, Carolyn! We're pleased to hear that Mark was knowledgeable and experienced.

Sears Home Services on June 05, 2025

Linda J

June 05, 2025

I’m very pleased with the service I received. Cornelius called me when he was about five minutes away. He showed up right on time. He explained everything that he needed to do in very practical terms. He showed me why he needed to perform his job the way that he did. Cornelius cleaned up when he was done. I would consider calling Sears for future repairs based on his knowledge and professionalism.

Source: Google

Customer service response - Thank you for the 5-star review, Linda! We're pleased to hear that Cornelius provided timely, knowledgeable, and professional service, and that you would consider us for future repairs.

Sears Home Services on June 04, 2025

Marcia P

June 03, 2025

Good job

Source: Google

Customer service response - Thank you for the 5-star review, Marcia! We're pleased to hear you were happy with the job done.

Sears Home Services on June 03, 2025

Beverly G

June 03, 2025

He was polite and informative.

Source: Google

Customer service response - Thank you for the 5-star review, Beverly! We're pleased to hear that our service was polite and informative.

Sears Home Services on June 03, 2025

J N

June 02, 2025

Even though they were not able to fix the problem he was able to explain the best way to get it serviced under partial warranty repair.

Source: Google

Customer service response - Thank you for the 5-star review, J Nick! We're pleased to hear that our service provided helpful guidance on getting your issue serviced under partial warranty repair.

Sears Home Services on June 01, 2025

Tammy S

June 02, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on June 01, 2025

Pat M

June 02, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on June 01, 2025

Rhae B

May 29, 2025

Nate was very informative, answered all questions.

Source: Google

Customer service response - Thank you for the 5-star review, Rhae! We're pleased to hear that Nate was informative and answered all your questions.

Sears Home Services on May 28, 2025

Donald C

May 27, 2025

Excellent work ethics, friendly and very knowledgeable. Very satisfied.

Source: Google

Customer service response - Thank you for the 5-star review, Donald! We're pleased to hear that our service was friendly, knowledgeable, and met your satisfaction.

Sears Home Services on May 26, 2025

Average Rating: 4.5/5 (418 reviews)