3231 Chicago Rd Reviews

Read reviews from customers who used our services at 3231 Chicago Rd


Total reviews

628


Average Rating

4.5/5

December 29, 2024
Overall rating

Rebecca L,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1735531156143

December 29, 2024
Overall rating

Great service!

A J,

Customer service response - Thank you for the 5-star review! We're pleased to hear you received great service.

Sears Home Services on 1735531399177

December 29, 2024
Overall rating

Letwan H. is a fine technician. His knowledge and experience for troubleshooting the problem with my Whirlpool dryer was very thorough. He solved the problem, and had the machine up and running in no time. Outstanding.

Robert H,

Customer service response - Thank you for the 5-star review, Robert! We're pleased to hear that Letwan provided thorough and outstanding service in troubleshooting and fixing your Whirlpool dryer.

Sears Home Services on 1735531632732

December 26, 2024
Overall rating

The technician was very courteous polite and he knew his job and he did it very well. He let me know what was wrong with my dryer and what he had to do to fix it. He explained what he was doing To my dryer to put me at ease. He worked wonderful. He cleaned up behind himself and I knew by the way he talked. He was a man of God. So I am very Satisfied And thankful For A well done job.

Bertha T,

Customer service response - Thank you for the 5-star review, Bertha! We're pleased to hear that our technician was courteous, knowledgeable, and provided clear explanations while delivering excellent service.

Sears Home Services on 1735274576267

December 23, 2024
Overall rating

Camie H,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1734934456228

December 19, 2024
Overall rating

Mark provided timely and helpful service with our refrigerator issue. He came prepared and successfully addressed our concerns. He was helpful, friendly and professional. Highly recommended!!!

Tre F,

Customer service response - Thank you for the 5-star review, Tre! We're pleased to hear that Mark provided timely, helpful, and professional service, and appreciate your recommendation.

Sears Home Services on 1734663258384

December 17, 2024
Overall rating

James was very professional and knowledgeable. He took the time to explain things and was so friendly. We are extremely pleased with his service and with Sears. Thank you! We appreciate the next day service and overall professionalism.

Brenda S,

Customer service response - Thank you for the 5-star review, Brenda! We're pleased to hear that James was professional, knowledgeable, and friendly, and that you appreciated our next day service.

Sears Home Services on 1734495926032

December 16, 2024
Overall rating

Great service very professional and did a great job

Missy B,

Customer service response - Thank you for the 5-star review, Missy! We're pleased to hear you received great service and professionalism.

Sears Home Services on 1734409421706

December 16, 2024
Overall rating

Quick great service. Made appointment on line Sunday night. Came Monday at 12:30 fixed within 15 minutes. Highly recommend!!!

Pam S,

Customer service response - Thank you for the 5-star review, Pam! We're pleased to hear you received quick and great service, and appreciate your recommendation.

Sears Home Services on 1734410057835

March 10, 2026
Overall rating

My technician was knowledgeable- Guru skills- Profesional & polite -- Marshall arrived at our home & displayed Professionalism/ extreme confidence in His knowlega - & impeccable kindness & a wealth of deication 2 ensure that He would explain His findings after He looked at our furnance. My Husband & I are impressed by Marshall's knowlege & We both hope that Sears give Marshall an Employee of the Month bonus. Lol

Deborah K,

Customer service response - Thank you for the 5-star review, Deborah! We're pleased to hear that your technician was knowledgeable, professional, and polite.

Sears Home Services on 1734274112058

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