3231 Chicago Rd Reviews

Read reviews from customers who used our services at 3231 Chicago Rd


Total reviews

633


Average Rating

4.5/5

November 03, 2025
Overall rating

Mark, the technician was very pleasant and professional.

Kevin B,

Customer service response - Thank you for the 5-star review, Kevin! We're pleased to hear that Mark was pleasant and professional.

Sears Home Services on 1762131273811

October 30, 2025
Overall rating

Tech’s were very professional and courteous did a amazing job and cleaned up the area after completing the job.

SHERRY W,

Customer service response - Thank you for the 5-star review, Sherry! We're pleased to hear that our techs were professional, courteous, and did an amazing job.

Sears Home Services on 1761868766326

October 29, 2025
Overall rating

Very professional and informative

Nicela G,

Customer service response - Thank you for the 5-star review, Nicela! We're pleased to hear that our service was professional and informative.

Sears Home Services on 1761786314945

October 28, 2025
Overall rating

Denise A,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1761700350584

October 26, 2025
Overall rating

My service man was polite, professional and repaired my washing machine back to full working order,

Lanita S,

Customer service response - Thank you for the 5-star review, Lanita! We're pleased to hear that your service man was polite, professional, and successfully repaired your washing machine.

Sears Home Services on 1761531386965

October 26, 2025
Overall rating

Mark H,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1761533109673

October 22, 2025
Overall rating

My Sears repair technician Mark Collins was exceptional. Unfortunately he wasn’t the first choice of my warranty company and I had a horrible experience with their first choice, but he came out two days later after the first technician from the other company and saved the day. He left me better than he found me, and I truly believe in that standard. My refrigerator was working the same day of my repair visit. His second visit was only to replace freezer and refrigerator gaskets but my refrigerator was working on his first visit. I need to reiterate that… making me a happy customer! Thank you, Mark. You truly need a promotion.

Averyl R,

Customer service response - Thank you for the 5-star review, Averyl! We're thrilled to hear that Mark provided exceptional service and got your refrigerator working promptly. Your satisfaction is our priority, and we'll be sure to pass along your kind words to Mark.

Sears Home Services on 1761181395692

October 19, 2025
Overall rating

Rochelle B,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1760928354105

October 19, 2025
Overall rating

Charise T,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1760928364090

October 16, 2025
Overall rating

Nancy C,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1760655874688

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