3231 Chicago Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Donna B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 14, 2025
Pamela T
The service technician, William was very nice, professional and informative. I highly recommend and hope if I experience any future issues I can request him.
Customer service response - Thank you for the 5-star review, Pamela! We're pleased to hear that William was nice, professional, and informative, and appreciate your recommendation.
Sears Home Services on January 13, 2025
carlella S
Great service
Customer service response - Thank you for the 5-star review, Carlella! We're pleased to hear you received great service.
Sears Home Services on January 13, 2025
Carol S
Nat the technician who serviced my furnace was superb. He was very knowledgeable, helpful, pleasant and personable. He explained everything very clearly and showed me what was needed to be done. Thank you Nat!!
Customer service response - Thank you for the 5-star review, Carol! We're pleased to hear that Nat was knowledgeable, helpful, and provided clear explanations while servicing your furnace.
Sears Home Services on January 12, 2025
Anna M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 13, 2025
Cynthia S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 13, 2025
Kymmi W
Our furnace decided to stop giving us heat at the coldest point of the season so far! We are fortunate to have Sears Home Warranty, and they came out and found the problem right away. Our furnace is old, the ignitor gives up every few years. Thankfully, we are up and running again thanks to our Sears Technician.
Customer service response - Thank you for the 5-star review, Kymmi! We're pleased to hear that our technician quickly identified and resolved the issue with your furnace.
Sears Home Services on January 09, 2025
Jeffery M
Great service !!!!!!
Customer service response - Thank you for the 5-star review, Jeffery! We're pleased to hear you received great service.
Sears Home Services on January 09, 2025
Michelle Q
Tom is GREAT!! After months of issues with this washer he came and diagnosed it in literally 5 minutes. Parts came in fast and he fixed it today. No more slamming washing machine!!! Running my first load now. No more laundromat thank you so much!!!!!!
Customer service response - Thank you for the 5-star review, Michelle! We're pleased to hear that Colin was extremely helpful and nice while fixing your washer.
Sears Home Services on January 05, 2025
Lorroli B
Professional and clean. He wore shoe covers to walk on floor. (It snowed last night)
Customer service response - Thank you for the 5-star review, Lorroli! We're pleased to hear that our technician was professional and considerate by wearing shoe covers.
Sears Home Services on January 05, 2025
